Summary
Overview
Work History
Education
Skills
Timeline
Server
Lisa Skates

Lisa Skates

Landrum,SC

Summary

Dynamic server with a strong work ethic and exceptional customer service skills honed at The Hare & Hound. Known for engaging guests and ensuring a memorable dining experience, I excel in cash handling and hospitality service. My professional appearance and memory retention contribute to a seamless service environment.

Overview

12
12
years of professional experience

Work History

Server

The Hare & Hound
09.2021 - Current

Server, food runner, expo, Hostess, phones, busser!!

Autism Behavioral Therapist

Spartanburg Health and Human Services
05.2019 - 05.2021
  • Enhanced communication skills for clients with autism through the use of visual aids and social stories.
  • Attended training to acquire and maintain technical knowledge.
  • Updated parents and caregivers on client progress to visualize client trajectory.
  • Implemented prescribed behavioral skills training to reduce problem behavior.
  • Implemented crisis intervention techniques when necessary to ensure the safety of clients, staff, and families.
  • Monitored client progress by collecting and analyzing data, adjusting treatment plans as needed for optimal outcomes.

Child Advocate

Spartanburg County 7th Circuit Court
06.2013 - 05.2025
  • Provided emotional support to children facing difficult situations, helping them develop coping skills and resilience.
  • Facilitated workshops on topics such as parenting skills, stress management, conflict resolution techniques for parents seeking guidance or support in raising emotionally healthy children.
  • Educated parents on their rights and responsibilities regarding their children''s education, empowering them to make informed decisions on behalf of their kids.
  • Improved communication between parents and school staff by facilitating regular meetings and providing updates on children''s progress.
  • Established trust with children by maintaining confidentiality and providing a safe space for them to express their thoughts and feelings openly.
  • Evaluated children's needs through regular meetings with parents, teachers, counselors, and other stakeholders to ensure that proper support was provided.
  • Supported families in crisis by connecting them with appropriate resources and services within the community.
  • Contributed to policy development within the organization by advocating for changes that would better serve the best interests of the children under our care.
  • Strengthened relationships between children, families, and schools through effective collaboration with teachers, counselors, and administrators.
  • Ensured child safety by closely monitoring high-risk cases and collaborating with law enforcement agencies when necessary.
  • Monitored academic progress of clients through consistent communication with educators while advocating for necessary accommodations and modifications in the classroom.
  • Coordinated with social workers, therapists, and medical professionals to address any mental health or physical health concerns affecting a child''s wellbeing.
  • Advocated for children''s best interests during court proceedings, ensuring their voices were heard and considered in decision-making processes.
  • Enhanced child welfare by conducting thorough assessments of their home environment and identifying areas for improvement.
  • Developed comprehensive case files that documented each child''s history, strengths, challenges, goals, and progress over time.
  • Collaborated with multi-disciplinary teams to create holistic support plans for at-risk youth in need of intervention or assistance.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
  • Maintained detailed case histories, metrics and reports to meet strict standards.

Education

Cosmology -

Piedmont College of Hair Design
Spartanburg, SC
08.1997

High School Diploma -

Dorman High School
Spartanburg, SC
05.1996

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Professional appearance
  • Memory retention
  • Customer service

Timeline

Server

The Hare & Hound
09.2021 - Current

Autism Behavioral Therapist

Spartanburg Health and Human Services
05.2019 - 05.2021

Child Advocate

Spartanburg County 7th Circuit Court
06.2013 - 05.2025

Cosmology -

Piedmont College of Hair Design

High School Diploma -

Dorman High School