Lisa Slayton
Cincinnati,OH
Summary
Dedicated and proactive Production Technician known for expertise in quality control and production optimization. Proven track record in collaborative problem-solving and preventive maintenance, ready to drive operational excellence and enhance productivity.
Results-driven Production Technician experienced in continuous improvement and troubleshooting. Demonstrated ability to streamline processes and enhance workflow efficiency, contributing to production optimization and compliance with safety standards.
Experienced with guest interactions and issue resolution. Utilizes effective communication to enhance guest satisfaction and loyalty. Track record of maintaining welcoming and efficient service environment.
Knowledgeable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.
Overview
16
16
years of professional experience
Work History
Production Technician
AtriCure
Mason, OH
08.2022 - Current
- Operated and maintained production equipment to ensure consistent quality and efficiency.
- Monitored production processes for compliance with safety and quality standards.
- Collaborated with team members to troubleshoot equipment issues, enhancing workflow efficiency.
- Conducted routine inspections and preventive maintenance on machinery to minimize downtime.
- Assisted in inventory management, ensuring accurate stock levels for uninterrupted production flow.
- Documented production data and reported discrepancies, contributing to continuous improvement efforts.
Room Service Ambassador
St. Elizabeth's Hospital
Edgewood, KY
04.2023 - 07.2025
- Delivered exceptional room service to patients, ensuring timely and accurate order fulfillment.
- Collaborated with kitchen staff to streamline meal preparation processes and enhance service efficiency.
- Trained new team members on service protocols and hospital policies to uphold standards of care.
- Monitored inventory levels of food supplies, coordinating restocking efforts to prevent shortages.
- Assisted in menu planning by analyzing patient preferences and dietary restrictions for optimal offerings.
- Developed training materials focused on compliance with health and safety regulations for food service operations.
- Enhanced guest satisfaction by promptly delivering room service orders with a courteous and professional attitude.
Guest Service Representative
Good Samaritan Hospital Medical Center
Cincinnati, OH
11.2013 - 04.2016
- Provided exceptional customer service to patients, families, and visitors in high-volume healthcare environment.
- Managed patient inquiries and concerns, ensuring timely resolution and satisfaction.
- Assisted with patient admissions and discharges, facilitating smooth transitions within the hospital.
- Collaborated with medical staff to streamline communication and enhance patient experience.
- Implemented process improvements to reduce wait times in the reception area.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Packaging Lead
Pure Romance
Mason, OH
02.2010 - 09.2015
- Supervised packaging operations, ensuring adherence to quality standards and safety protocols.
- Streamlined workflows by implementing new packaging techniques, enhancing efficiency in production processes.
- Trained and mentored team members on best practices for packaging and inventory management.
- Collaborated with cross-functional teams to develop innovative packaging solutions aligned with product launches.
- Developed training materials that improved team performance and reduced onboarding time for new hires.
- Led continuous improvement initiatives that enhanced operational effectiveness and reduced waste in packaging processes.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Interacted with inspection department to address and resolve packaging issues.
Education
High School Diploma -
Woodward High School
Cincinnati, OHSkills
- Testing and troubleshooting
- Quality control
- Machine operation
- Equipment calibration
- Continuous improvement
- Clean room procedures
- Assembly line experience
- Data entry
- OSHA compliance
- Equipment inspection
- Production optimization
- Root-cause analysis
- Hazardous materials handling
- Product assembly
- Lean manufacturing techniques
Timeline
Room Service Ambassador
St. Elizabeth's Hospital
04.2023 - 07.2025
Production Technician
AtriCure
08.2022 - Current
Guest Service Representative
Good Samaritan Hospital Medical Center
11.2013 - 04.2016
Packaging Lead
Pure Romance
02.2010 - 09.2015
High School Diploma -
Woodward High School