Lisa Slivinski
Warehousing/Shipping n Distribution
Orlando,FL
Summary
Hardworking Night Shift Manager offering many years of customer service experience. Handle diverse business needs while providing exceptional customer service. Knowledgeable about inventory management, cleaning and personnel needs.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Warehousing Associate
Courier Express
Orlando, Florida
12.2021 - Current
- Organized warehouse space to maximize efficiency in stocking and retrieving goods.
- Stacked boxes onto pallets according to company guidelines in preparation for shipment or storage purposes.
- Ensured safety standards were met when operating powered industrial vehicles such as forklifts.
- Utilized RF scanners for order picking activities within the warehouse environment.
- Assisted with loading and unloading of freight from trucks, containers, pallets, or crates using forklifts, hand jacks, or other material handling equipment.
Night Shift Manager/Waitress
IHOP
Orlando, FL
11.2020 - 08.2021
- Prepared materials for following shift.
- Provided first-rate service to all customers regardless of time or concern.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Delegated tasks and oversaw performance to accomplish all required objectives.
- Exercised composure under pressure and in escalated customer service scenarios.
- Oversaw restocking of supplies and other functions to prepare for daytime business.
Waitress
Goodfellas
Orlando, FL
06.2015 - 12.2018
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Prepared specialty desserts for customers for special occasions.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Greeted new customers, discussed specials and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Cleaning Professional
BCS Painting
Oviedo, FL
09.2009 - 07.2014
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Sales and Marketing Administrator
AccuDraft
Altamonte Springs, FL
06.2002 - 10.2004
- Analyzed sales and marketing data for improved strategies.
- Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success.
- Directed canvassing plans to facilitate consistent, high-quality appointments for sales representatives.
- Organized events and product presentations related to national conferences and conventions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Education
Just Generals Finished. - Paralegal Program
Seminole State College of Florida
Sanford, FL05.2004
High School Diploma - All Subjects
Winter Springs High School
Winter Springs, FL05.2002
Skills
- Team Leadership
- Sales
- Cash Handling
- Employee Training
- Guest Services
- Payment Processing
- Cleaning
- Food Safety
- Restocking Oversight
- Store Operations
- Product Knowledge
- Product identification
- Warehouse Organization
- Packaging and Labeling
- Warehouse Safety
- Barcode scanning
- Shipping and receiving
- Loading and unloading
- Heavy Lifting
Accomplishments
- Achieved advancement in career and a significant raise through effectively helping with ALL of the night shift needs and proving myself as an asset to the company.
Certification
- Safe Staff Training - 11/28/2020 (Date of training). 11/28/2023 (Expires)
- Forklift Certified
Timeline
Warehousing Associate
Courier Express
12.2021 - Current
Night Shift Manager/Waitress
IHOP
11.2020 - 08.2021
Waitress
Goodfellas
06.2015 - 12.2018
Cleaning Professional
BCS Painting
09.2009 - 07.2014
Sales and Marketing Administrator
AccuDraft
06.2002 - 10.2004
Just Generals Finished. - Paralegal Program
Seminole State College of Florida
High School Diploma - All Subjects
Winter Springs High School
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