Lisa Smith

Patient intake, chart documentation, check vitals and prepare rooms for any procedures.

Assist providers with any necessary procedures, prepares specimens in appropriate preservative medium as ordered by the provider and label accordingly.

Enter patient data into electronic medical record system.

Responsible for receiving lab orders and distribute items as needed throughout the practice as well as keeping inventory record of all supplies ship to the department.

• Enhanced patient satisfaction by efficiently scheduling appointments and managing calendars for multiple physicians.
• Streamlined office communications by promptly answering phone calls, routing messages, and providing accurate information to patients.
• Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.
• Boosted patient retention by providing exceptional customer service and building rapport with each individual.

Liaised effectively with patients, doctors, and staff members

Planned, integrated and maintained quality care systems and standards

Served as an advisory resource for patients and their families

• Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
• Trained new staff members