Lisa Smith
Columbia,SC
Summary
Accomplished Administrative Specialist and WIC Team Supervisor at SC Department of Health and Environmental Control, adept in managing high-stress situations and enhancing team efficiency. Demonstrated expertise in data integrity and customer satisfaction, leveraging strong leadership and problem-solving skills. Proficient in early childhood education and emotional support, ensuring compliance and improving operational productivity.
Overview
22
22
years of professional experience
Work History
In Home Childcare Provider
Self
05.2022 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Encouraged children to transition from diapers and assisted in development of good restroom habits.
- Maintained safe environment by keeping watchful eye on children.
- Prepared nutritious meals and snacks for children to maintain balanced diets.
- Created safe, inviting in-home environment conducive to structured activity and unstructured play.
Administrative Data Coordinator
SC Department Of Health And Environmental Control
02.2017 - 05.2022
- Managed sensitive information with utmost discretion, maintaining confidentiality at all times.
- Participated in continuous improvement initiatives focused on enhancing overall quality control measures within the organization''s data management function.
- Contributed to the resolution of technical issues related to database systems or software tools used during daily operations.
- Provided training to new team members on company-specific data entry systems and protocols.
- Actively participated in team meetings providing valuable insights that led to process improvements.
- Reviewed, corrected, deleted and re-entered data to eliminate duplication of data and maintain data integrity.
Administrative Specialist and WIC Team Supervisor
SC Department Of Heath And Environmental Control
02.2015 - 02.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained compliance with company policies, objectives, and communication goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Laboratory Specialist and Data Coordinator
SC Department Of Health And Environmental Control
02.2002 - 06.2013
- Monitored compliance with regulatory requirements to ensure the highest standards of safety and ethical conduct were met consistently throughout all operations.
- Improved test accuracy through rigorous quality control measures and equipment maintenance.
- Streamlined sample processing for faster turnaround times, increasing overall productivity.
- Oversaw daily lab activities by creating schedules and assigning tasks efficiently while meeting project deadlines successfully.
- Maintained a safe and clean laboratory environment by adhering to strict safety guidelines and protocols.
- Collaborated with cross-functional teams to optimize laboratory workflows, enhancing overall performance.
- Managed inventory and procurement of essential lab supplies, reducing downtime and ensuring seamless operation.
Education
Associate of Arts - Early Childhood Education
Midlands Technical College
Columbia05.2013
Skills
Patience and understanding
Housekeeping Duties
Emotional Support
Outdoor Play Supervision
Age-Appropriate Activities
Arts and crafts
Physical Activity Encouragement
Hygiene maintenance
Diaper changing
Early Childhood Education
Potty Training Assistance
Friendly and Respectful
Timeline
In Home Childcare Provider
Self
05.2022 - Current
Administrative Data Coordinator
SC Department Of Health And Environmental Control
02.2017 - 05.2022
Administrative Specialist and WIC Team Supervisor
SC Department Of Heath And Environmental Control
02.2015 - 02.2017
Laboratory Specialist and Data Coordinator
SC Department Of Health And Environmental Control
02.2002 - 06.2013
Associate of Arts - Early Childhood Education
Midlands Technical College