Summary
Overview
Work History
Education
Skills
Timeline
Generic

LISA SMITH

Shreveport,LA

Summary

Dynamic CNA Supervisor with proven leadership at Veteran's Home, enhancing patient satisfaction through meticulous staff training and protocol implementation. Skilled in patient care and vital signs monitoring, I excel in compassionate communication and maintaining confidentiality. Achieved notable improvements in care standards and patient relationships, embodying both empathy and healthcare ethics.

Overview

2015
2015
years of professional experience

Work History

CNA

The Glen Retirement System

Home Health Aide, Taking vital signs in homes and giving baths. Helping with personal needs.

CNA Supervisor

Veteran's Home
10.2007 - 10.2014
  • Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
  • Improved patient care by implementing new protocols and procedures for CNA team members.
  • Maintained high standards of care by ensuring compliance with state and federal regulations.
  • Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
  • Increased overall patient satisfaction through diligent monitoring of CNAs'' adherence to best practices.
  • Facilitated smooth transitions during shift changes by communicating pertinent information to incoming supervisors.
  • Communicated with patients, ensuring that medical information was kept private.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Evaluated the effectiveness of implemented policies in maintaining high-quality patient care standards.

Certified Nursings Assistant Assistant

United Home Health Care
08.2000 - 02.2014

Home Health Aide, Taking vital signs in homes and giving baths. Helping with personal needs.

Education

Certified Nursings Assistant - Certified Nursings Assistant

American College
Shreveport, LA
04.1991

Skills

  • Patient Care
  • Vital signs monitoring
  • Compassion and Empathy
  • Bathing Assistance
  • Feeding Assistance
  • Basic Life Support
  • Dressing assistance
  • Maintaining confidentiality
  • Patient Transfers
  • Compassionate communication
  • Toileting assistance
  • Reliable team player
  • Recording vital signs
  • Dementia and Alzheimer's knowledge
  • Safety Precautions
  • HIPAA Compliance
  • Collecting vital signs
  • Bedside manner
  • Patient Lifting
  • Compassionate
  • End of life care
  • Electronic Charting
  • Compassionate caregiver
  • Mobility Assistance
  • Supporting personal needs
  • Documenting behaviors
  • Responding to emergencies
  • Patient relationship building
  • Light Housekeeping
  • Maintaining privacy
  • Adaptable
  • Patient Assessments
  • Healthcare ethics
  • Specimen Collection
  • Valid State driver's license
  • Patient Management
  • Transporting patients
  • Patient Relations
  • Activity Planning
  • Observing responses
  • Preparing meals
  • Indirect Patient Care
  • Reliable transportation
  • Meal Planning
  • Monitoring fluids
  • Vital sign recording
  • Intake recording
  • Assisting with personal grooming
  • Quick problem solver

Timeline

CNA Supervisor

Veteran's Home
10.2007 - 10.2014

Certified Nursings Assistant Assistant

United Home Health Care
08.2000 - 02.2014

CNA

The Glen Retirement System

Certified Nursings Assistant - Certified Nursings Assistant

American College
LISA SMITH