Lisa Smith
Austin
Summary
Dedicated Medical Assistant and X-ray Technologist with extensive experience at Cabot Medical Care. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Skilled in EMR documentation and CPR, ensuring safety and compliance. Recognized for optimizing appointment flow, significantly reducing wait times while maintaining high standards of patient care.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
27
27
years of professional experience
Work History
Medical Assistant - X-ray Technologist
Cabot Medical Care
10.2016 - Current
- Assisted in patient intake and documentation processes, ensuring accuracy and compliance with protocols.
- Supported healthcare providers by preparing examination rooms and maintaining medical equipment.
- Managed patient scheduling, optimizing appointment flow to enhance efficiency.
- Educated patients on treatment plans and procedures, improving understanding and adherence.
- Conducted basic laboratory tests, adhering to safety standards and quality control measures.
- Maintained organized patient records using electronic health record systems for easy access.
- Responded to patient inquiries promptly, fostering a supportive and informative environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Operated X-ray imaging equipment to produce high-quality diagnostic images.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Assisted in preparing patients for X-ray examinations, ensuring comfort and understanding.
- Engaged in continuous education to stay updated on radiologic technology advancements.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Helped physicians read and understand resulting imagery by offering expert counsel in complex cases.
- Positioned patients for optimal comfort and set up effective sterile fields before procedures.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Evaluated images for technical quality and accuracy.
- Explained imaging procedures to patients, offering comfort and assistance.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Communicated test results to physicians and other healthcare professionals.
- Instructed patients on proper positioning for imaging.
CNA
Lonoke Health and Rehab
08.1998 - 01.2014
- Provided compassionate patient care, assisting with daily activities and promoting comfort and dignity.
- Monitored vital signs and reported changes to healthcare team, ensuring timely interventions.
- Assisted in developing individualized care plans, enhancing patient recovery and satisfaction.
- Trained new staff on protocols and procedures, fostering a collaborative team environment.
- Implemented safety measures and infection control practices, maintaining high standards of patient care.
- Supported family members by providing education on care procedures and emotional support during transitions.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Patient Care Technician
North Metro Medical Center
01.2006 - 08.2008
- Assisted nursing staff in delivering patient care and monitoring vital signs.
- Maintained cleanliness and organization of patient care areas to ensure safety standards.
- Supported patients with daily living activities, enhancing comfort and well-being.
- Communicated effectively with patients and families to address concerns and provide information.
- Trained new staff on operational procedures, fostering a supportive learning environment.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Documented patient information and care activities in electronic health record.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients complete range of motion exercises to prevent loss of function during care. Assisted with Telemetry and Sterile Techniques post surgical procedure.
Education
High School Diploma -
Lonoke County Adult Education
Lonoke, AR02-2013
Associate of Science - Medical Assistant
Heritage College
Little Rock, AR12-2014
Associate of Science - Limited Scope Technologist - ARRT Certified
Heritage College
Little Rock, AR12-2014
Skills
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Clinical documentation
- Reliable team player
- Compassionate
Timeline
Medical Assistant - X-ray Technologist
Cabot Medical Care
10.2016 - Current
Patient Care Technician
North Metro Medical Center
01.2006 - 08.2008
CNA
Lonoke Health and Rehab
08.1998 - 01.2014
High School Diploma -
Lonoke County Adult Education
Associate of Science - Medical Assistant
Heritage College
Associate of Science - Limited Scope Technologist - ARRT Certified
Heritage College
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