Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Smith

Flint,MI

Summary

Dedicated nursing leader with a focus on quality improvement and compliance monitoring. Experienced in managing staffing and operational procedures while fostering a collaborative environment that prioritizes patient safety and timely service delivery.

Overview

18
18
years of professional experience

Work History

Assistant Nurse Manager, Emergency Department

Hurley Medical Center
Flint, MI
10.2007 - Current
  • Supervised nursing staff in fast-paced emergency department environment.
  • Managed scheduling and staffing to ensure adequate coverage.
  • Trained new nurses on protocols and emergency procedures.
  • Implemented quality improvement initiatives for patient safety.
  • Monitored compliance with hospital policies and regulations.
  • Assisted in resolving conflicts among team members effectively.
  • Ensured compliance with safety protocols throughout the ED environment.
  • Coordinated with external agencies such as EMS providers when needed.
  • Managed daily operations of the ED including staffing assignments and operational procedures.
  • Monitored patient flow through the Emergency Department to ensure timely delivery of services.
  • Responded quickly to complaints from patients or their families about service issues within the ED.
  • Resolved conflicts among nursing staff members in a professional manner.
  • Adhered to applicable laws and regulations governing healthcare institutions.

Education

Associate of Science - Nursing

Baker College
Flint, MI
06-2007

Skills

  • Patient care
  • EPIC charting
  • Quality improvement
  • Staff scheduling
  • Emergency protocols
  • Compliance monitoring
  • Healthcare operations
  • Conflict resolution
  • Effective communication
  • Critical thinking
  • Adaptability in crisis
  • Time management
  • Unit operations
  • Nursing expertise
  • Clinical leadership
  • Emergency response
  • Nursing assignments
  • Direct patient care
  • Strong clinical judgment
  • Department management

Timeline

Assistant Nurse Manager, Emergency Department

Hurley Medical Center
10.2007 - Current

Associate of Science - Nursing

Baker College
Lisa Smith