Lisa Smith

• Delivered attentive service to customers, developers, and engineers during face-to-face and phone conversations, facilitating timely review of plats, surveys, and applications for development.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Delivered effective service to customers, developers, and engineers during face - to face and phone conversations, facilitating timely review of plats, surveys and applications for development.

• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Conducted comprehensive legal research to support case strategies.
• Drafted legal documents and correspondence for diverse cases and clients.
• Organized case files and maintained document management systems to support case preparation.
• Filed documents with courts and monitored deadlines for filings.
• Coordinated client meetings and communicated follow-ups to enhance client relations.
• Managed billing processes and tracked expenses to ensure accurate financial records for legal cases.
• Proofread drafts of legal documents for accuracy in grammar and punctuation.

• Managed office operations to support team productivity and efficiency.
• Oversaw office supplies inventory and procurement processes.
• Maintained communication with vendors for service support and supplies.
• Implemented filing systems to organize company documents effectively.
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
• Ordered supplies and equipment to maintain adequate inventory levels.
• Reviewed files and records to obtain information and respond to requests.
• Coded and entered daily invoices with in-house accounting software.