Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Work Availability
Timeline
Quote
Work Preference
Affiliations
Languages
Interests
Software
Generic
Lisa Smith-Horowitz

Lisa Smith-Horowitz

Arcadia,FL

Summary

A high desire to excel in client relations and property repair & valuation post disaster and characterized by a high degree of professionalism and adaptability. Nurturing a broadened client base, ensuring satisfaction and repeat business. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills involving people & their homes. Poised Project Manager with experience in service coordination and support. Expert at conducting assessments, developing individualized care plans, and coordinating referrals. Upbeat and encouraging with attention on modeling and coaching appropriate behavior and practices. Resourceful Project Manager. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Realtor

Avanti Way Realty
01.2022 - Current
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
  • Wrote contracts to outline sales and purchases of properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Completed property walk throughs before completing deals to uphold accuracy in listings and appraisals.
  • Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
  • Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
  • Expanded client base through effective prospecting techniques and referrals from satisfied customers.
  • Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
  • Communicated with clients to understand property needs and preferences.
  • Prepared and presented contracts and other legal documents to clients.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smoothly
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings

Disaster Home Relief Volunteer

Volunteer Service
09.2022 - 04.2023
  • Implemented continuous improvement measures, analyzing post-incident reports to identify areas for enhancement
  • Conducted post-repair follow-ups to verify successful completion of recommended actions while maintaining positive relationships with clients.
  • Ensured compliance with federal regulations during all aspects of the inspection process, mitigating potential legal issues for both homeowners and insurers.
  • Facilitated communication between homeowners, insurance providers, and contractors throughout the repair process, addressing concerns as they arose.
  • Maintained up-to-date knowledge of building codes and industry best practices in order to provide accurate evaluations and guidance.
  • Developed strong relationships with clients by demonstrating empathy, professionalism, and an unwavering commitment to helping them recover from disaster events.
  • Collaborated with insurance adjusters to expedite claims processing for affected homeowners following disasters.
  • Provided ongoing support to homeowners throughout the recovery process by answering questions, offering advice, and making referrals when necessary.
  • Improved homeowner satisfaction with timely and accurate assessments, providing clear recommendations for repairs.
  • Kept up-to-date on inspection regulations, codes, ordinances and techniques.
  • Provided information about methods and materials to correct problems and bring construction in compliance with ordinances and codes.
  • Coordinated with local authorities, utility companies, and construction professionals to ensure safe and efficient restoration of damaged homes.
  • Reduced the risk of future damage by identifying potential hazards during inspections and recommending proactive measures.

Education

Some College (No Degree) - Real Estate License

Larson School of Real Estate
Naples, FL

Some College (No Degree) - Massage Therapy & Energy Medicine

S.E.H. School of Energy Healing
NY NY

Associate of Arts - Massage Therapy

The Swedish Institute of Health Sciences
NY. NY
01.1980

Naples, FL

Skills

  • Teamwork and Collaboration
  • Organized and Efficient
  • Attention to Detail
  • Community Engagement
  • Professional Appearance
  • Cross-cultural understanding
  • Community Outreach
  • Telephone Etiquette
  • Deadline Adherence
  • Florida Driver's License
  • Recordkeeping and Confidentiality
  • Project Oversight
  • Administrative Support
  • Operations Support
  • Supply Coordination
  • Problem-Solving
  • Multitasking
  • Adaptability and Flexibility
  • Referral Coordination
  • Needs Assessment

Accomplishments

Scheduled closing 3 weeks post Hurricane Ian Disaster. It was a long arduous Home Sale, located 4 minutes from Bonita Beach front.. Personally, secured CO, Elevation Certificate, Survey & Appraisal, Inspections & everything set for closing. Hurricane hit the home, 3 ft. water intrusion.

Personally, brought my crew of family the next day and we cleared out all the furniture and items. Then moved onto other homes.

Then procured & hired 2 demolition teams for Mold Remediation.. Secured them for 3 other homes at least.

There birthed the journey of becoming a "Disaster Relief Home Project Manager"*** secured Vendors & bids, communicating with them and my Clients; hired, scheduled, meetings with Contractors, Sub-Contraction, Engineers, Insurance Adjustors, Assisted in Fema Appointments & Permit Dept. while navigating the new 50/50 ordinance.

*Headed into N. Ft. Myers to assist where needed. Navigated the whole Disaster Relief only to be able to secure private money and home re-building materials, appliance and furnishings,clothes, food and water for the Ft. Myers Shores neighborhood. Found many Churches had arrived (the government had not) to help with everything. Filmed people telling their stories and checked back with them, arriving with whatever I collected or could give.

*REhomed a PTSD Marine Vet with his 2 dogs after his Mobile Home went under water, It took months of personally moving him around and securing finances for him & his beloved dogs. Finally at the 11th hour, truly miraculously, a more permanent home opportunity became available, stayed in follow-up with him through out.

*Organized & held a Pizza block party in The Ft Myers Shore community giving out Food, Water and Clothes, & Shoes for the Children. Organized with a group from the East Coast that came over with the goods and to celebrate with the Victims/ Survivors.

  • Won The 2022 Estero/Naples Branch Agentpreneur Of The Year for Avanti Way Realty Gala Event

Additional Information

Since Hurricane Ian and my work experience in the aftermath; I've (mostly) secretly have been longing to officially work on a team in a Non- Profit Disaster Relief Home Rehab organization! Needless to say, that learning of Rearming Together upon my arrival, in a very recent move to Arcadia: I feel very excited about the proposed opportunity to work as a Team Member of ReHoming Together, in a shared passion & vision for Healing people and their Homes.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Disaster Home Relief Volunteer

Volunteer Service
09.2022 - 04.2023

Realtor

Avanti Way Realty
01.2022 - Current

Some College (No Degree) - Real Estate License

Larson School of Real Estate

Some College (No Degree) - Massage Therapy & Energy Medicine

S.E.H. School of Energy Healing

Associate of Arts - Massage Therapy

The Swedish Institute of Health Sciences

Quote

Don't you dare underestimate the power of your own instinct.
Barbara Corcoran

Work Preference

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company Retreats4-day work weekPaid sick leave401k matchStock Options / Equity / Profit Sharing

Affiliations

  • Destiny Church of Naples
  • NARS National Assocation of Realtors
  • Bonita Estero Board of Realtors
  • N. Hillsborough Baptist Church Resource Center

Languages

English
Full Professional

Interests

The Gospel of JESUS, Healing, Deliverance, & LOVE

My Family & Family of Pups

Real Estate, RE Investing, providing Shelter for Humans & their Animal Family

Inspirig Music, Singing, & Film

Nature, the Beach, the Trees, the animals, the sky

Software

MLS

Propwire

Lisa Smith-Horowitz