Lisa Sonna
Vancouver,WA
Summary
Dedicated Supplier Quality Representative to Daimler Trucks with a 20-year background in the quality assurance field. Skilled at developing and implementing improved methods for identifying automotive quality part issues. Adept at using equipment to conduct inspections. Accomplished in providing unsurpassed support to demanding customers.
Overview
26
26
years of professional experience
Work History
Daimler On-site Supplier Quality Liaison
Self-employeed
Portland , OR
06.2003 - Current
- Communicated with production team members about quality issues.
- Monitored production processes to gain understanding of problematic steps and rectify issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to part suppliers and other departments..
- Monitored performance and generated reports detailing product quality.
- Effective liaison between customers and internal departments.
- Sought ways to improve processes and services provided.
Daimler On-site Supplier Quality Liaison
Meridian Automotive Systems
Portland, OR
06.2000 - 06.2003
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Investigated and resolved customer inquiries and complaints quickly.
Manufacturing Representative to Engineering
FLIR
Tualatin, OR
02.1997 - 07.2000
- Performed validation and testing of engineering models.
- Identified improvement opportunities and directed strategies for new product implementation.
- Built product subassemblies or final assemblies and monitored and adjusted production processes or equipment for quality and productivity.
Education
Medical Office Management
The Barton School
Skills
- Customer Account Management
- Testing Data Documentation
- Quality Standards Adherence
- Inspection Protocols
- Policy and Procedure Adherence
- Understanding Customer Needs
Timeline
Daimler On-site Supplier Quality Liaison
Self-employeed
06.2003 - Current
Daimler On-site Supplier Quality Liaison
Meridian Automotive Systems
06.2000 - 06.2003
Manufacturing Representative to Engineering
FLIR
02.1997 - 07.2000
Medical Office Management
The Barton School
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