Lisa Soref
Washington,DC
Summary
Dynamic administrative professional with a proven track record at Carla Creative Inc, enhancing office efficiency through innovative digital file management and exceptional communication skills. Adept at data entry and recordkeeping, I foster strong client relations while streamlining operations, resulting in improved productivity and a more organized workplace.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Carla Creative Inc
07.2024 - 05.2025
- Assisted in managing office communications and scheduling appointments.
- Organized and maintained filing systems for easy access to documents.
- Supported team members with administrative tasks, ensuring smooth workflow.
- Updated and maintained databases, ensuring accuracy of information.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Improved document processing speed by introducing automated templates for routine correspondence.
Psychotherapist - Individual and Couples
Private Practice
05.2019 - 06.2023
- Developed personalized treatment plans based on client assessments and progress.
- Implemented evidence-based therapeutic techniques to enhance client coping strategies.
- Facilitated crisis intervention and provided immediate support during emergencies.
- Collaborated with interdisciplinary teams to coordinate comprehensive care for clients.
- Maintained accurate and confidential clinical documentation in compliance with regulations.
- Mentored junior therapists, providing guidance on case management and therapeutic practices.
- Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions.
- Utilized mindfulness techniques during sessions to help clients develop greater self-awareness and coping skills for managing stressors.
- Built strong rapport with clients through active listening skills and empathic understanding of their experiences, fostering lasting therapeutic relationships.
- Collaborated with healthcare professionals in coordinating care for clients with co-occurring mental health and physical health concerns, ensuring a holistic approach to treatment.
- Documented client progress in confidential files.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Provided crisis support and emergency care for patients.
- Worked with clinical psychiatrist and primary care physician to review patient progress and update treatment plans.
Program Social Worker
NIH - Contractor
02.2018 - 06.2023
- Implemented evidence-based practices to improve service delivery and client outcomes effectively.
- Advocated for clients' needs within community resources, ensuring access to essential services.
- Evaluated program effectiveness through data analysis, contributing to continuous improvement initiatives.
- Updated client documentation for accurate, compliant and current records.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Advocated for clients to assure respected rights and wishes.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
Social Work Consultant
Wellcare Medicare Shared Savings ACA
01.2017 - 02.2018
- Conducted assessments to identify clients' strengths, challenges, and support requirements.
- Collaborated with multidisciplinary teams to coordinate care services for diverse populations.
- Analyzed program effectiveness through feedback collection and outcome measurements, driving continuous improvement initiatives.
- Advocated for policy changes that enhance social services accessibility for underserved communities.
- Developed and maintained comprehensive client case files in accordance with organizational standards; ensured accurate documentation of services provided.
- Served as a knowledgeable resource for colleagues, providing guidance on best practices and ethical considerations in social work consultation.
- Enhanced organizational efficiency by streamlining case management processes and reducing paperwork redundancies.
- Promoted self-sufficiency among clients by teaching practical life skills such as budgeting, employment readiness, and stress management techniques.
- Conducted thorough assessments of client needs, enabling tailored interventions and support strategies.
- Built strong partnerships with local agencies, establishing referral networks that expedited client access to essential supports.
- Collaborated with interdisciplinary teams to provide holistic support for clients and their families.
- Spearheaded community outreach efforts to raise awareness about available services and resources for vulnerable populations.
Education
Master of Science - Clinical Social Work
Catholic University of America
Washington DC02-2019
Bachelor of Science - Medical Social Work
University of Maryland, Baltimore
Baltimore, MD05-2013
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Professional communication
- Database entry
- Scheduling and calendar management
- Dedicated team player
- Appointment scheduling
- Recordkeeping
- Verbal communication
- Data organization
- Deadline oriented
- Records management
- Professional and mature
- Calendar management
- Filing and data archiving
- Documentation and reporting
- Relationship building
- Microsoft PowerPoint
- Data collection
- Prioritization
- Client relations
- Resourceful
- Event coordination
- Confidential document control
- Meeting planning
Certification
- Certified Life Coach ICF International Coaching Federation
- Licensed Master of Social Work 2019 - 2023
Languages
Spanish
Professional Working
Timeline
Administrative Assistant
Carla Creative Inc
07.2024 - 05.2025
Psychotherapist - Individual and Couples
Private Practice
05.2019 - 06.2023
Program Social Worker
NIH - Contractor
02.2018 - 06.2023
Social Work Consultant
Wellcare Medicare Shared Savings ACA
01.2017 - 02.2018
Master of Science - Clinical Social Work
Catholic University of America
Bachelor of Science - Medical Social Work
University of Maryland, Baltimore
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