Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Sparks

Surprise,AZ

Summary

To be in a leadership position showcasing my knowledge and skills, while giving others the opportunity to flourish in Amazon, and supporting my own team as well as maintaining high standards for productivity and safety. Skilled

Overview

22
22
years of professional experience

Work History

Reverse Logistics/Customer Returns Associate

Amazon SDL2
09.2021 - Current
  • Top processor within month of hire.
  • Longest tenure as ambassador as of Sept. 2023.
  • Trained 150 Associates to become processors and indirect roles.
  • 1 or 3 out of 15 applicants chosen to launch new warehouse SDM4 California.
  • Hand selected to be one of SDL2's few problem solvers based on my high quality metrics and ability to help others.
  • Trained 22 out of 40 Problem Solvers.
  • Was only person chosen to be trained Trailer Dock Release for over 6 months on my shift.
  • Have been given permissions for highly confidential Customer Service Central. Tool used to verify customer accounts.
  • Have been asked to work as Process Guide when needed to fill in for and absent Process Assistant.

Certified Nurse Assistant

Self Employed Services
09.2001 - 04.2021
  • Responsible for elderly - worked directly with patients and nurses helping with physical and complex tasks for patient care.
  • Supported needs of 5+ residents under long-term care

Education

High School Diploma -

Bristol Central High School
Bristol, Connecticut
06.1987

Skills

  • Ability to train and develop others
  • Always seeking feedback to grow and improve
  • Proactive rather than reactive with occurring issues
  • Identifying process improvements
  • Great analytical and Problem-solving capabilities
  • Communicating with high level leaders/coworkers
  • Operating with limited or no supervision

Timeline

Reverse Logistics/Customer Returns Associate

Amazon SDL2
09.2021 - Current

Certified Nurse Assistant

Self Employed Services
09.2001 - 04.2021

High School Diploma -

Bristol Central High School
Lisa Sparks