LISA SPRINGER
Badin,NC
Summary
Objective- To use my skills and knowledge I have obtained in my phlebotomy and medical assisting clinicals to give a positive experience to my patients and provide quality patient care. Current student working toward certification in medical assisting and seeking opportunity to begin a career. Managerial skills with years of leadership and team development experience. Decisive yet personable problem-solver with superior conflict resolution skills. Willing to take on any task to support the objective and help the overall team succeed. Delegates responsibilities and supervised day-to-day operations. Consistently establishes and achieves tasks. Ready to take in challenges using problem-solving and task prioritization skills to help the team succeed. Able to adapt quickly to new needs and policies. Deliver consistent and professional work for every assignment. Considered hardworking, ethical, and detail-oriented. Excellent verbal and written communicator with a strong background cultivating positive relationships and exceeding goals. Capable medical assistant with experience working in challenging environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Intern
Atrium Womens Care, OB/GYN Copperfield, Harrisburg
06.2023 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Collected pertinent data and calculations to aid physician in interpreting results.
Assistant Manager
Blue Bay Seafood
01.2021 - 06.2023
- Managed a team of front of house staffing including scheduling, training, and general supervision
- Managed wait staff
- Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained
- Responsible for the daily deposits, and the correct operation of the POS systems
- Balancing all daily and nightly cash drawers and POS
- Providing excellent customer-service to guests and excellent leadership to employees.
GYN Clinical Site
Atrium Health Women's Care, OB
01.2006 - 01.2023
Phlebotomy Technician
Edison Square David E. Newman GYN Services
11.2020 - 11.2020
- Skillful and precise in performing venipuncture, collecting, preparing and storing blood samples and verifying medical records on a daily basis
- Demonstrated knowledge of medical terminology and infection control procedures
- Process excellent patient care skills
- Known for having a gentle touch to alleviate patient anxieties
- Follow infection-control and safety procedures in carrying out daily phlebotomy functions
- Prepare blood-collecting equipment, draw blood and safely store
- Work collaboratively with patient and healthcare providers to ensure high quality service
- Worked in the lab running tests on blood, microbiology and urine cultures as well as practicing blood collection safely
- I have an eagerness to learn new techniques and am always open to new ideas
- I have experience working with EPIC program and medical records review.
Administrative Assistant
Bowling Law Firm, LLC
08.2018 - 02.2020
- Dealt with clients directly and by phone
- Answered phone calls using switchboard, retrieved intake information, and scheduled appointments
- Dealt with civil litigation cases
- Managed personal injury caseload which included contacting medical providers to retrieve medical records and billing information
- Performed basic office duties
- Provided administrative and clerical support (mailing, scanning, faxing, copying, and filing)
- Maintaining electronic and hard copy filing system
- Opening, sorting and distributing mail to various professionals in the office as well as opposing attorneys
- Assisted in solving problems
- Running errands to the post office, office supply store, etc
- Answering phone calls and taking messages
- Preparing and editing documents for court, letters, reports, memos and emails
- Scheduling and coordinating meetings, appointments, arbitration, mediation, and travel arrangements for other professionals.
Education
Stanly Community College
01.2022
Certified Phlebotomy Tech - undefined
Stanly Community College
11.2020
Certified Nursing Assistant 1 - undefined
Stanly Community College
01.2003
Skills
- Clinical and Administrative Skills
- Venipuncture
- Blood collection and handling safety
- Medical records review
- Blood specimen storage
- Patient care
- Quality assurance and controls
- Managerial skills
- MS Office, Excel, Word, Outlook, Amicis, EPIC
- Scheduling
- Record keeping
Certification
05/2001 Albemarle High School- High School Diploma 09/2018 Notary Public of North Carolina valid thru 09/23/2023
11/2020 Phlebotomy Tech
05/2022 CPR Certification valid thru 05/2024 08/2023 Medical Assistant Certificate
Timeline
Intern
Atrium Womens Care, OB/GYN Copperfield, Harrisburg
06.2023 - 07.2023
Assistant Manager
Blue Bay Seafood
01.2021 - 06.2023
Phlebotomy Technician
Edison Square David E. Newman GYN Services
11.2020 - 11.2020
Administrative Assistant
Bowling Law Firm, LLC
08.2018 - 02.2020
GYN Clinical Site
Atrium Health Women's Care, OB
01.2006 - 01.2023
Stanly Community College
Certified Phlebotomy Tech - undefined
Stanly Community College
Certified Nursing Assistant 1 - undefined
Stanly Community College
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