Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Squitieri-Enriquez

Wilmington,DE

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

27
27
years of professional experience

Work History

Amazon Warehouse Associate

Amazon
08.2023 - Current
  • Maintained a clean and organized work area, contributing to an efficient and safe working environment.
  • Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
  • Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
  • Reduced product damages with proper handling techniques and training for warehouse staff.
  • Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
  • Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Childcare Supervisor

Hockessin Athletic Club
01.2019 - 08.2023
  • Maintained a clean and organized facility with attention to sanitation standards and child-safe environments.
  • Enhanced child safety by implementing and enforcing strict guidelines for staff supervision and playground activities.
  • Improved staff performance through regular evaluations, feedback sessions, and ongoing training opportunities.
  • Provided exceptional customer service when addressing parental inquiries or concerns regarding their child''s experience at the center.
  • Reduced employee turnover rates by cultivating a supportive work environment that encouraged professional growth and team collaboration.
  • Ensured compliance with state licensing regulations through diligent record-keeping practices and adherence to established policies.
  • Promoted a culture of diversity and inclusion within the center through multicultural lesson plans, activities, and discussions.

Homemaker

Home
05.2010 - 01.2019
  • Cared for three children under the age of ten.

Banking Associate

MBNA/Bank Of America
01.1999 - 05.2010
  • Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
  • Analyzed credit scores to determine borrowers' creditworthiness.
  • Ensured compliance with internal policies and regulatory requirements through diligent documentation of all credit decisions.
  • Balanced multiple priorities effectively while maintaining strong attention to detail in all aspects of work.
  • Managed high-volume call center environment, handling inbound and outbound calls professionally and efficiently.
  • Kept up-to-date on industry trends and changes in regulations affecting collections practices, ensuring ongoing compliance within the organization.
  • Provided thorough documentation of all interactions with customers, allowing for seamless handoffs between team members and accurate account management.
  • Improved customer satisfaction by promptly resolving disputes and addressing concerns in a professional manner.

Loan Processor

Chase Mortgage
06.1997 - 01.1999
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
  • Set up and completed loan submission packages.
  • Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.

Education

High School Diploma -

Elkton High School
Elkton, MD
06.1996

Skills

  • Positive Reinforcement
  • Nutrition knowledge
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Cultural Sensitivity
  • Attention to Detail
  • Patience and Empathy
  • Hygiene practices

Timeline

Amazon Warehouse Associate

Amazon
08.2023 - Current

Childcare Supervisor

Hockessin Athletic Club
01.2019 - 08.2023

Homemaker

Home
05.2010 - 01.2019

Banking Associate

MBNA/Bank Of America
01.1999 - 05.2010

Loan Processor

Chase Mortgage
06.1997 - 01.1999

High School Diploma -

Elkton High School

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Lisa Squitieri-Enriquez