Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lisa Staley

Falling Waters

Summary

Dedicated professional with experience at the US Post Office, excelling in mail sorting and customer service. Proven ability to maintain accurate records and ensure efficient mail processing. Highly organized and detail-oriented, I effectively manage time and prioritize tasks to achieve optimal results in fast-paced environments. Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.

Overview

23
23
years of professional experience

Work History

PSE Clerk

US Post Office
Inwood
11.2024 - 02.2025
  • Organized mail into appropriate categories and sorted them according to post office regulations.
  • Verified addresses on envelopes before delivery to ensure accuracy of destination.
  • Responded quickly to inquiries from customers regarding postal services offered by the post office.
  • Maintained accurate records of all incoming and outgoing mail items.
  • Scanned documents for mailing purposes and generated labels for outgoing items.
  • Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
  • Operated mail processing equipment and manually sorted mail.
  • Utilized factors such as package shape and final destination to sort into correct bins for delivery.
  • Handled undeliverable mail in accordance with established procedures.

Custodial Specialist

self-employed
Falling Waters
05.2002 - 09.2024
  • Dusted furniture, window sills, ledges and blinds.
  • Inspected areas to identify any potential safety hazards or maintenance needs.
  • Responded promptly to requests from customers or staff members.
  • Cleaned spills promptly to prevent slips or falls.
  • Followed all protocols for proper use of cleaning products.
  • Ensured all chemicals were properly labeled and stored away from children's reach.
  • Performed minor repairs such as replacing light bulbs or fuses.
  • Complied with all safety regulations while operating machinery or performing tasks on ladders.
  • Emptied trash cans into larger garbage bags for disposal.
  • Restocked restroom supplies such as toilet paper, paper towels and soap dispensers.
  • Swept and vacuumed carpets in offices and hallways.
  • Moved furniture when necessary for deep cleaning purposes.
  • Cleaned and sanitized restrooms, floors, walls, windows, surfaces, fixtures and equipment.
  • Notified management when supplies were running low so they could be replenished quickly.
  • Regularly checked janitorial closets for cleanliness and organization.
  • Performed landscaping tasks and removed litter to maintain grounds.
  • Maintained accountability for building keys, master keys and access cards.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Notified building managers about needed repairs to maintain public safety.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Moved equipment and furniture to thoroughly clean space.
  • Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Kept business entrances clean, tidy and professional in appearance.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Serviced, cleaned and restocked restrooms.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
  • Notified managers of repair needs or additions to building operating systems.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Dusted furniture, machines or equipment.

Education

High School Diploma -

Hedgesville High School
Hedgesville WV
06-1985

Skills

  • Mail sorting
  • Record keeping
  • Address verification
  • Mail processing
  • Package handling
  • Customer service
  • Mail distribution
  • Postal code knowledge
  • Cleaning procedures
  • Time management
  • Preventive maintenance
  • Stain removal
  • Conscientious and Detail-oriented
  • Fixture cleaning
  • Organizational skills
  • Physical stamina
  • Furniture polishing
  • Multitasking Abilities
  • Floor cleaning
  • Restroom servicing
  • Self motivation
  • Commercial cleaning
  • Responsible and dependable
  • Trash removal

References

References available upon request.

Timeline

PSE Clerk

US Post Office
11.2024 - 02.2025

Custodial Specialist

self-employed
05.2002 - 09.2024

High School Diploma -

Hedgesville High School

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Lisa Staley