Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Store Co-Manager
Books-A-Million-Rapid City, SD
08.2023 - 12.2023
- Maintained team efficiency by strategically delegating daily activities, monitoring output, and rewarding positive contributions.
- Recruited, interviewed and hired employees while implementing mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Cafe' Lead
Books-A-Million
05.2023 - 12.2023
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Tracked food production levels, inventory, specialty drink counts, and supply costs.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
First Grade Teacher
Lighthouse Christian Academy-Texarkana, TX
05.2022 - 12.2022
- Stayed on top of changes to school and district policies and new trends in education by attending professional development courses and in-service trainings.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Built positive relationships with parents to involve families in educational process.
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
- Planned lessons according to district standards to cover requirements and prepare for standardized tests.
ELAR Teacher
Lighthouse Christian Academy-Texarkana, TX
06.2020 - 06.2022
- Adapted teaching to fit into parameters the COVID-19 pandemic created while maintaining Lighthouse Christian Academy standards.
- Collaborated with other educators to develop instructional strategies that included multiple subjects at a time.
- Evaluated academic skills of each student through verbal assessments, graded assignments, and standardized tests.
- Promoted effective verbal and written communication through listening, speaking, grammar, spelling, reading, and writing practice.
- Prepared and implemented lesson plans covering required course topics.
Writing Workshop Teacher
Primus Academy-Fullerton, CA
02.2020 - 05.2020
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Created lessons and online testing materials to facilitate remote learning.
Care Provider
Private Client
05.2018 - 08.2019
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with self-administered medications.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
After School Teacher
Dream-i-Buena Park, CA
10.2019 - 02.2020
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Observed and monitored children's play activities to promote healthy, safe environment.
- Monitored student attendance by collecting attendance rosters and overseeing attendance database.
Cashier
Casey's General Store-Vermillion, SD
05.2018 - 06.2019
- Provided friendly and helpful customer service
- Regularly stocked and front-face inventory
- Problem solved and diffused day to day issues that arose in a fast paced environment.
Receptionist, Customer Service Rep., Project Manager
Rice Honda Suzuki-Rapid City, SD
08.2013 - 01.2018
- Provided efficient customer service to consumers in a high energy, fast-paced environment
- Maintained, organized, and supervised inventory and displays before, during, and after Sturgis Rally Week
- Built a loyal customer base by establishing essential customer rapport especially with demanding clientele.
Tutor/Mentor
TRIO Student Support Services-Mitchell, SD
01.2014 - 05.2017
- Mentored students and help with the adjustment to college life while editing papers and helping with homework
- Helped students comprehend classes and communicate with professors effectively
- Built skills necessary to succeed in any college class.
Student Ambassador/Admissions Office Assistant
Dakota Wesleyan University-Mitchell, SD
01.2014 - 05.2017
- Acquainted prospective students with the campus through a comprehensive tour
- Thoroughly answered any and all questions from prospective students and families in an informed way that reflected the university
- Contacted prospective students regarding upcoming visit days.
Choral Work-study
Department of Music-Mitchell, SD
08.2015 - 05.2017
- Organized, cataloged, filed and archived choral, band and bells music
- Assigned and fit members of the choirs with various performance attires i.e
- Robes, dresses, polo shirts
- Maintained and prepared over forty choir robes before and after concerts and on tours.
Education
Bachelor's degree in Literature -
05.2017
- Cum laude graduate
- Awarded "Sinfonia Service" Award
- Dean's List seven out eight semesters
Bachelor's degree in Music - undefined
05.2017
Skills
- Curriculum Development (5 years)
- Teaching and Classroom Management (5 years)
- Microsoft Office (10 years)
- Content Development (5 years)
- Organizational Development (6 years)
- Written Correspondence (6 years)
- Research (10 years)
- Home Care (10 years)
- Retail Management (5 years)
- Customer Service (8 years)
Timeline
Store Co-Manager - Books-A-Million-Rapid City, SD
08.2023 - 12.2023
Cafe' Lead - Books-A-Million
05.2023 - 12.2023
First Grade Teacher - Lighthouse Christian Academy-Texarkana, TX
05.2022 - 12.2022
ELAR Teacher - Lighthouse Christian Academy-Texarkana, TX
06.2020 - 06.2022
Writing Workshop Teacher - Primus Academy-Fullerton, CA
02.2020 - 05.2020
After School Teacher - Dream-i-Buena Park, CA
10.2019 - 02.2020
Care Provider - Private Client
05.2018 - 08.2019
Cashier - Casey's General Store-Vermillion, SD
05.2018 - 06.2019
Choral Work-study - Department of Music-Mitchell, SD
08.2015 - 05.2017
Tutor/Mentor - TRIO Student Support Services-Mitchell, SD
01.2014 - 05.2017
Student Ambassador/Admissions Office Assistant - Dakota Wesleyan University-Mitchell, SD
01.2014 - 05.2017
Receptionist, Customer Service Rep., Project Manager - Rice Honda Suzuki-Rapid City, SD
08.2013 - 01.2018
Dakota Wesleyan University - Bachelor's degree in Music,
Dakota Wesleyan University - Bachelor's degree in Literature,
Assessments
- Elementary school classroom management, Proficient, 05/01/20
- Work style: Reliability, Proficient, 11/01/22
- Filing & organization, Proficient, 03/01/24
- Case management & social work, Proficient, 03/01/24
- Work style: Professionalism, Proficient, 02/01/23
References
- Briann Pitts, (605)-430-2549, 2130 Haines Ave, Rapid City, SD, 57701
- Kristen Ewing, (605)-381-1727, 2130 Haines Ave, Rapid City, SD, 57701
- Sue Cranford, (903)-402-1546, 3401 W. 7th St, Texarkana, TX, 75501
- Lauren Reggio, (903) 949-1784, 3401 W. 7th St, Texarkana, TX, 75501
- Samantha Miller, (903) 949-8361, 3401 W. 7th St, Texarkana, TX, 75501
- Kyung Mi Oh - Primus Academy, (714)-336-2818, 821 W. Wilshire Ave, Fullerton, CA, 92833
Assessments
- Elementary school classroom management, Proficient, 05/01/20
- Work style: Reliability, Proficient, 11/01/22
- Filing & organization, Proficient, 03/01/24
- Case management & social work, Proficient, 03/01/24
- Work style: Professionalism, Proficient, 02/01/23
Similar Profiles
Trevor GilmerTrevor Gilmer
Airfield Management Shift Lead at United States Air Force (AF)-Rapid City, SDAirfield Management Shift Lead at United States Air Force (AF)-Rapid City, SD
Candra MaciejewskiCandra Maciejewski
Child Care Provider at Monument Health Rapid City, SDChild Care Provider at Monument Health Rapid City, SD
Leah MartinLeah Martin
Remote Montioring Center Manager at Books A MillionRemote Montioring Center Manager at Books A Million
Marissa AmosMarissa Amos
Store Co-Manager at Juicy VapesStore Co-Manager at Juicy Vapes
Dwight ShepherdDwight Shepherd
Store Co-Manager at Lowes FoodsStore Co-Manager at Lowes Foods