Summary
Overview
Work History
Education
Timeline
Generic

Lisa Steffen

Paris,France

Summary

Versatile Instructor recognized for engaging students and delivering powerful lectures to inspire and educate. Organized and focused professional willing to go extra mile to help students both inside and outside classroom. In-depth knowledge of relevant technology to support instruction.

Detail-oriented English Language Instructor well-known for promoting positive environments for learners.

Reliable and dedicated with excellent interpersonal skills.

Expert in various subjects and multiple teaching methods. A detail-oriented Instructor well-known for promoting positive environments for learners.

Overview

12
12
years of professional experience

Work History

Teaching English as a Second Language Instructor

Defense Language Institute Foreign Language Center
Lackland AFB, TX
10.2022 - 03.2024
  • The primary purpose of this position was to plan and conduct classroom instruction of English as a Second/Foreign language (ESL/EFL) and English for Specific Purposes (ESP) and to train teachers to be ESL/EFL instructors in their home country; to evaluate student performance in the classroom; to advise the unit supervisor on the placement and training needs of students and their progression.
  • Planed and conducted classroom instruction of English as a Second/Foreign language (ESL/EFL) and English for Specific Purposes (ESP).
  • Planed, prepared and coordinated instructional activities.
  • Conducted ESL/EFL/ESP instruction and/or ESL/EFL instructor training for international and US students and/or instructor-students.
  • Developed, advised, evaluated and participated in special projects to include designing, creating and executing an English Language Idiom learning program.
  • Established a learning environment conducive to adult ESL/EFL/ESP learning and to ESL/EFL teacher training.

ESL Specialist

University Of Texas At San Antonio
San Antonio, TX
09.2021 - 10.2022
  • Duties, Accomplishments and Related Skills: Planned, prepared, and conducted classroom instruction of adult international and U.S. ESL students for the purpose of passing the TOEFL exam pursuant to acceptance into UTSA. Successfully enabled student proficiency acquisition of over 60 students across UTSA's Levels 3-5 in a 5-level TOEFL Prep curriculum.
  • Planned, prepared, and conducted classroom instruction to develop oral proficiency skills in an ESL classroom of over 10 matriculated and non-matriculated UTSA students from ACTFL Intermediate Low to the Intermediate Mid level. Designed evaluative rubrics for over 10 speaking assignments to inform formative and summative assessments.
  • Planned, prepared, and conducted classroom instruction to develop writing skills in an ESL classroom of over 20 matriculated and non-matriculated UTSA students from ACTFL Intermediate Mid to the Intermediate High level. Designed rubrics for academic research writing assignments to prepare students to write for academic purposes according to MLA or APA writing styles.
  • Adeptly conducted formal and informal assessments on student performance and achievement of course objectives through mid-semester and final semester exams, practical exercises, performance evaluations, diagnostic assessments, small-group and individual interviews, and classwork review (i.e. worksheets).
  • Created a positive and supportive learning environment for 80+ ESL students from the Middle-East, Europe, Eastern Europe, Indo-Pacific, Africa, South America, and the U.S.
  • Successfully applied the principles and techniques of ESL in the TOEFL course so that over 20 of the students would qualify for acceptance with no or little additional ESL courses.
  • Developed all supplemental material from the skeletal textbook design and syllabus. Developed assignmentlevel evaluation rubrics to provide formative and summative feedback.

Instructor-Volunteer

Church Of Jesus Christ Of Latter Day Saints
San Antonio , TX
07.2012 - 10.2021
  • Provided Family History and Genealogy instruction to over 30 adults using online research tools. Used adult oriented instructional principles, techniques, and approaches to convey how and why to accomplish key objective tasks.
  • Developed instructional design and materials to support family history and religious instruction for adults. Coordinated harmoniously and effectively with other congregational organizations to ensure the adult learners achieved the desired curriculum objectives.
  • Conducted literature reviews and synthesized research to identify gaps in knowledge and inform project objectives.
  • Developed survey instruments, analyzed data, and prepared reports for a variety of research projects.
  • Performed qualitative interviews with stakeholders to understand the needs of the target population.
  • Evaluated existing policies and practices related to research initiatives.
  • Assisted in preparing presentations on findings from various studies conducted by the organization.
  • Compiled comprehensive reports summarizing key findings from multiple sources of information.
  • Organized focus groups to assess public opinion on specific topics.
  • Organized data in logical ways to enable efficient analysis and effective communication of findings.
  • Collaborated with other researchers both in-person and virtually.
  • Analyzed qualitative and quantitative data using data analysis tools to identify and validate research conclusions.
  • Supported other researchers in study- and project-related activities.
  • Adapted general research methodologies to meet project-specific requirements.
  • Identified relevant questions and determined best methods of collection.

Grade Reporting Secretary

Northside Independent Sch District
San Antonio, TX
10.2017 - 06.2021
  • Provided direct, administrative support to over 5,000 U.S. and ESL students ensuring student eligibility, class enrollment/withdrawal, maintenance of student records and test scores. Ensured a harmonious and collaborative work environment between students and organizational personnel. Advised and counseled English-speaking and ESL parents and students regarding online/LMS access to student records, required forms, application/document processing, eligibility requirements associated with the registration process.
  • Instructed and assisted over 250 teachers and administrative staff on grading processes within the Learning Management System (LMS).
  • As the only instructor, implemented a course designed to empower ~130 incoming students on using an online application to schedule and attend in-person tutoring appointments across the campus based on student-centered needs. Created a constructive and supportive classroom environment for learning for this critical student-specific skill.
  • Completed the required training and proctored the SAT three times for the school. Substitute teacher for the 2020-2021 academic year for multiple classes daily as required to support students, both English-speaking and ESL students.

  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
  • Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Provided assistance with onboarding new employees by preparing orientation materials.
  • Maintained organized filing system of paper and electronic documents.

At Risk Counselor

LacklandNorthside ISD
San Antonio, TX
10.2014 - 10.2017
  • Monitored over 680 students who were at risk of not finishing high school due to attendance, academic performance, or issues related to law enforcement. Over 40% of these students and their parents were ESL residents.
  • Established collaborative relationships with parents and guardians in order to provide effective care for their children.
  • Facilitated communication between school personnel, parents and guardians, therapists, psychiatrists, and other professionals involved in the student's care.
  • Educated staff members about mental health issues affecting students so they can better respond appropriately to those needs.
  • Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
  • Maintained accurate and up-to-date records of client progress and treatment plans.
  • Participated in regular team meetings to discuss case management issues and plan services for clients.
  • Created an environment that was safe, supportive, and conducive to learning for all students.

Education

Master of Arts - Teaching English As A Second Language (ESL)

University of Texas At San Antonio
San Antonio, TX
12-2021

Bachelor of Arts - History

University of Maryland Global Campus
Glenarden, MD
12-2018

Timeline

Teaching English as a Second Language Instructor

Defense Language Institute Foreign Language Center
10.2022 - 03.2024

ESL Specialist

University Of Texas At San Antonio
09.2021 - 10.2022

Grade Reporting Secretary

Northside Independent Sch District
10.2017 - 06.2021

At Risk Counselor

LacklandNorthside ISD
10.2014 - 10.2017

Instructor-Volunteer

Church Of Jesus Christ Of Latter Day Saints
07.2012 - 10.2021

Master of Arts - Teaching English As A Second Language (ESL)

University of Texas At San Antonio

Bachelor of Arts - History

University of Maryland Global Campus
Lisa Steffen