Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Stephan

Waco,TX

Summary

At Bomin Bunker Oil Corp, I spearheaded a team, enhancing productivity and accuracy in accounts receivable through strategic training and technology automation. My adeptness in Microsoft Excel and exceptional interpersonal skills fostered strong client relationships and team collaboration, significantly improving billing processes and customer satisfaction.

Disciplined Accounts Receivable Supervisor with 34 years of experience in financial roles. Outstanding knowledge of Accounts Receivable/Payable. Maximizes department productivity while maintaining clear communication with associates and clients.

Organized and efficient Accounts Receivable Supervisor supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

36
36
years of professional experience

Work History

Accounts Receivable Supervisor

Bomin Bunker Oil Corp
03.1990 - 10.2024
  • Enhanced team productivity by providing regular training on accounting software and tools.
  • Conducted census, financial, and insurance reports of payors to determine necessary actions for overdue or credited accounts.
  • Achieved consistent accuracy in billing processes through diligent oversight and proactive identification of errors.
  • Ensured compliance with company policies and industry regulations through regular audits and updates to departmental procedures.
  • Automated routine tasks through implementation of advanced technology solutions, freeing up staff time for more strategic initiatives.
  • Collaborated with internal departments to resolve billing discrepancies, improving interdepartmental communication.
  • Provided exceptional support during annual audits by maintaining organized records and facilitating information requests from external auditors efficiently.
  • Resolved complaints from clients and customers and fielded overall company reviews.
  • Managed team of accounts receivable clerks, fostering a positive work environment that encouraged professional growth.
  • Maintained strong relationships with clients by addressing inquiries promptly and professionally.
  • Verified discrepancies and resolved clients' billing issues
  • Prepared bills receivable, invoices, and bank deposits.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Kept high average of performance evaluations.
  • Interceded between employees during arguments and diffused tense situations.

Accounting Clerk

Letsos Company
01.1989 - 08.1989
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Input high volume of monthly invoices with consistent accuracy.
  • Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
  • Identified and resolved internal accounting variances, promoting data accuracy.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.

Education

Accounting

Texas State University
San Marcos, TX

Skills

  • Invoice processing
  • Audit support
  • SAP experience
  • Accounts receivable
  • Customer relations



  • Auditing support

  • Teamwork

  • Customer service
  • Attention to detail
  • Multitasking and organization

  • Reliability


  • Adaptability and flexibility
  • Verbal and written communication
  • Phone and email etiquette
  • Employee supervision
  • Documentation and recordkeeping
  • Data entry
  • Handling complaints
  • Task prioritization
  • Self motivation
  • Administration and operations
  • Interpersonal skills
  • Professionalism
  • Administrative procedures
  • Interpersonal communication

Timeline

Accounts Receivable Supervisor

Bomin Bunker Oil Corp
03.1990 - 10.2024

Accounting Clerk

Letsos Company
01.1989 - 08.1989

Accounting

Texas State University
Lisa Stephan