Lisa Stephens
Frisco,TX
Summary
Driven and decisive Director of Human Resources offering 10+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director of Human Resources
Hilton Granite Park
Plano, TX
04.2014 - Current
- Ensure Compliance with all State and Federal Laws
- Develop, implement and administer policies and programs
- Training and recruitment
- Labor Relations
- Wage and Salary administration
- Employee relation issues and investigations
- Budget
- Affirmative Action Compliance
- Opened Hotel in 2014
- Task Force 2019 – present
- Transition hotels into the Hilton Brand.
Director of Human Resources
Hiltons of Branson
Branson, MO
05.2013 - 04.2014
- Ensure Compliance with all State and Federal Laws
- Develop, implement and administer policies and programs
- Training and recruitment
- Manage all team member and labor relations
- Wage and Salary administration
- Workers Compensation
- Employee relation issues and investigations
- Budget
- Affirmative Action Compliance.
Human Resources Manager
Hiltons of Branson
Branson, MO
07.2010 - 05.2013
- Assists HR Director in overall management and administration of HR functions
- Employee Relations issues and investigations
- Training
- Wage and Salary administration
- Workers Compensation
- Affirmative Action Compliance and compliance with other statutory requirements
- Manage day-to-day HR operations.
Employment Manager
Hiltons of Branson
Branson, MO
08.2007 - 07.2010
- Fills available positions to meet property’s staffing guidelines
- Manages hotels Affirmative Action Plan goals.
Payroll Clerk
Hilton of Branson
Branson, MO
10.2006 - 08.2007
- General payroll duties, editing, transmitting.
Front Desk
Tri-Lakes Eye Center
Branson, MO
05.2006 - 10.2006
- General Office operations for vision center.
Ground Crew Manager
Table Rock Helicopters
Branson, MO
01.1996 - 01.2006
- Handled all personnel issues
- Payroll
- Scheduling
- Day to day operations management of a multi-million-dollar tourism business.
Education
Missouri State University
01.2006
Ozarks Technical College
01.2002
University of Kansas
01.1999
Skills
- Team building
- Budget Forecasting
- Employee Relations
- Active Listening
- Leadership Training and Development
- Employee engagement
- HR software proficiency
- Payroll Management
- Workforce Planning
Certification
Human Resources Excellence Program, Cornell University, 10/03/18
References
Available upon request
Timeline
Director of Human Resources
Hilton Granite Park
04.2014 - Current
Director of Human Resources
Hiltons of Branson
05.2013 - 04.2014
Human Resources Manager
Hiltons of Branson
07.2010 - 05.2013
Employment Manager
Hiltons of Branson
08.2007 - 07.2010
Payroll Clerk
Hilton of Branson
10.2006 - 08.2007
Front Desk
Tri-Lakes Eye Center
05.2006 - 10.2006
Ground Crew Manager
Table Rock Helicopters
01.1996 - 01.2006
Missouri State University
Ozarks Technical College
University of Kansas
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