LISA STEVENSON
Lakeland,FL
Summary
- Productive Phlebotomist offering 7 years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care. Calm and comforting with stressed patients.
- Experienced Phlebotomist bringing 7 years of experience. Expert in venipuncture, capillary puncture and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented in training clinical staff on proper venipuncture techniques. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist
CSL Plasma
Lakeland, FL
07.2023 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Provided assistance to clinical staff during patient visits.
- Calibrated equipment according to manufacturer specifications.
- Provided excellent customer service while interacting with patients.
- Conducted research related to new methods of sample collection or processing.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Collected specimens for drug screens, paternity tests and alcohol tests.
Certified Nurse Assistant
HIGHLAND LAKE CENTER
Lakeland, FL
06.2021 - 08.2022
- Assisted patients with activities of daily living, such as bathing and dressing.
- Observed patient behavior and reported any changes to the supervising nurse.
- Maintained accurate records of patient progress and condition.
- Gave emotional support to patients and their families.
- Checked vital signs, including temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
- Answered call lights in a timely manner and responded appropriately to requests from patients or family members.
- Transported patients safely between departments within the facility using wheelchairs or other appropriate devices.
- Provided companionship by talking with the patient about current events or topics of interest.
- Assisted with ambulation training for those who are physically impaired.
- Cleaned patient rooms after discharge or transfer to another area in the facility.
- Reported any changes in a patient's condition immediately to the supervising nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
Education
Medical Insurance Billing - Medical Insurance Billing
Florida Technical College
Lakeland, FL11-2024
BUSINESS OFFICE - Business Administration And Management
Florida Technical College
Lakeland, FL09.2023
High School Diploma -
Penn Foster Career School
Scranton, PA11.2020
Skills
- Donor Screening
- Blood Collection
- Specimen Preparation
- Infection Control
- RESTORTATIVE
- SCHEDULE/STAFFING
- ACTIVITIES
- TRANSPORTATION
- BUSINESS MANAGEMENT & ADMINISTRATION
- CERTIFIED NURSING ASSISTANT
- APD/DISABLE CHALLENGE
Certification
- I also scheduled appointments, handled staffing, and transported patients to and from appointments. In order to ensure that the patient was covered for their medical visit and additional transportation, I had to act as an insurance company representative.
Timeline
Phlebotomist
CSL Plasma
07.2023 - Current
Certified Nurse Assistant
HIGHLAND LAKE CENTER
06.2021 - 08.2022
Medical Insurance Billing - Medical Insurance Billing
Florida Technical College
BUSINESS OFFICE - Business Administration And Management
Florida Technical College
High School Diploma -
Penn Foster Career School