Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Stewart

Bridgewater

Summary

Dynamic and reliable professional with a strong background in customer service at Cumberland Farms. Proven ability to enhance customer satisfaction through exceptional communication and attention to detail. Skilled in maintaining cleanliness and workplace safety, fostering positive relationships that drive repeat business. Committed to delivering outstanding experiences while managing multiple priorities effectively.

Overview

20
20
years of professional experience

Work History

Store Team Member

Cumberland Farms
03.2025 - Current
  • Maintain general knowledge of departments to help customers quickly locate products and merchandise.
  • Increase customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organize and recover shelves, and clean spills and messes to maintain high standards throughout sales floor.
  • Develop strong relationships with regular customers which increased return visits.
  • Use cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Streamline checkout process, accurately handling cash and credit card transactions and maintain balanced registers.

Educational Support Professional

Bridgewater Raynham Regional School Disrtict
08.2005 - Current
  • Organiz instructional materials and resources for teacher use, streamlining lesson preparation processes.
  • Serve as a liaison between teachers, parents, and administrators regarding student performance and accommodations.
  • Develop strong relationships with students, fostering a supportive environment for academic success.
  • Promoted life-long learning habits among students by providing guidance on effective study skills, time management techniques, and self-advocacy strategies.
  • Collaborate with teachers to identify students unique needs and develop targeted interventions.
  • Support classroom instruction through the provision of differentiated lessons tailored to various learning styles and abilities.
  • Develop and implement strategies to improve student engagement.
  • Take part in professional development workshops to boost skills.
  • Assist students in developing deeper understanding of course concepts by providing one-on-one support.
  • Help teacher prepare instructional material and displays.
  • Participate in professional development opportunities focused on best practices for supporting diverse learners in inclusive settings.

Server

Giana Restaurant
03.2024 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

Associate of Arts - Business

Massasoit Community College
Brockton, MA

Skills

  • Maintaining cleanliness
  • Workplace safety
  • Reliability and punctuality
  • Customer service
  • Strong communication and interpersonal skills
  • Attention to detail
  • Honest and dependable
  • Positive customer engagement
  • Excellent written and verbal communication
  • Time management

Timeline

Store Team Member

Cumberland Farms
03.2025 - Current

Server

Giana Restaurant
03.2024 - 01.2025

Educational Support Professional

Bridgewater Raynham Regional School Disrtict
08.2005 - Current

Associate of Arts - Business

Massasoit Community College

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