Lisa Stream
Ridgefield
Summary
Dynamic professional with proven success at IDEXX Laboratories in customer service and inventory management. Expertise in optimizing workflows and maintaining accurate records enhances operational efficiency. Strong organizational skills and effective communication contribute to quality control and a welcoming environment for clients and colleagues.
Overview
17
17
years of professional experience
Work History
Export Rep / Front Desk Check In
Terminal Transfer
06.2021 - 07.2025
- Checked in drivers and freight while preparing dock receipts for bookings.
- Provided customer service and addressed inquiries via phone.
- Maintained accurate shipment records using company software systems.
- Organized office supplies to ensure efficient operations.
- Assisted other departments as needed to support overall function.
Lab Processor
IDEXX Laboratories
01.2009 - 05.2019
- Checked in drivers and processed lab samples for timely department distribution.
- Maintained clean and organized workstations to ensure safety and efficiency.
- Followed established procedures for handling hazardous materials safely.
- Supported inventory management by tracking supplies and materials needed for operations.
- Answered phones to assist with inquiries and managed stock organization.
- Conducted specific testing to ensure quality control standards were met.
Receptionist
Companion Pet Clinic
Salmon Creek
06.2015 - 01.2018
- Greeted clients and pets upon clinic arrival, ensuring a welcoming atmosphere.
- Scheduled appointments using clinic management software to optimize workflow.
- Answered phone calls and addressed client inquiries promptly to enhance service quality.
- Maintained cleanliness and organization of reception area to provide professional environment.
- Processed incoming payments and accurately managed client records for efficient operations.
- Collaborated with team members to facilitate seamless daily operations across departments.
- Organized confidential client information in accordance with company policy, ensuring compliance.
Education
High school - General studies
gresham union high school
Gresham, Oregon05.2023
Skills
- Customer service and support
- Inventory management
- Appointment scheduling
- Effective communication
- Attention to detail
- Organizational skills
- Clerical duties
- Data entry
- Phone management
- Kitchen organization
Goals
- Provide exceptional customer service
- Team player
- Highly organized
- Detail oriented
Timeline
Export Rep / Front Desk Check In
Terminal Transfer
06.2021 - 07.2025
Receptionist
Companion Pet Clinic
06.2015 - 01.2018
Lab Processor
IDEXX Laboratories
01.2009 - 05.2019
High school - General studies
gresham union high school
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