Detail-oriented Administrative Professional with expertise in office management, scheduling, and communication. Manages multiple tasks efficiently while ensuring smooth operations and supporting executive teams. Demonstrates adaptability to changing needs, contributing to the achievement of organizational goals and fostering a positive work environment.
Work History
Clinical Trial Assistant
2 Years 8 Months
KBP Biosciences | 10.2021 - 06.2024
Provided administrative support to cross functional clinical trial team including Project Director, Project Manager, Chief Medical Officer.
Communicated with investigators, vendors, and internal teams to resolve routine study coordination issues.
Assisted study teams with meeting preparation, status updates, and day-to-day administrative support.
Contributed to successful trial completion by tracking patient progress and maintaining regular communication with study participants.
Assisted in the development of study-specific materials, including informed consent forms and case report forms, to ensure proper documentation and adherence to guidelines.
Improved data quality by conducting thorough source document verification and resolving discrepancies in a timely manner.
Tracked study milestones, follow-ups, and action items across sites to support timely trial execution.
Reviewed clinical data and source documents for completeness, accuracy, and protocol alignment.
Supported IRB and regulatory submissions by preparing packets, updating logs, and routing required materials.
Coordinated trial document collection, filing, and version control to maintain inspection-ready study binders.
Scale Management Associate
1 Month
Signant Health (Contracted by Apex Systems) | 06.2021 - 07.2021
Coordinated communication with authors and copyright holders to support licensing of clinical instruments, ensuring all electronic implementation requirements are included for master English and associated commercially available translations.
Owned scheduling of licensing deliverables aligned with project timelines through consistent stakeholder communication.
Contributed to research efforts for business development requests to support evaluation of potential projects.
Senior Project Specialist
3 Years 6 Months
Syneos Health (previously InVentiv, INC Research) | 04.2017 - 10.2020
Coordinated cross-functional project activities, aligning deliverables with study timelines and client expectations.
Monitored action item trackers, escalating risks and resolving workflow gaps to maintain project momentum.
Prepared accurate status reports, meeting materials, and follow-up communications for internal and external stakeholders.
Streamlined document control processes, ensuring compliance with project requirements and audit-ready records.
Facilitated stakeholder meetings, capturing decisions, priorities, and next steps for timely execution.
Supported project planning by maintaining timelines, dependencies, and resource updates across multiple workstreams.
Mentored team members on process standards, communication protocols, and efficient project coordination practices.
Reviewed project data for accuracy, correcting inconsistencies and improving reporting reliability.
Clinical Trial Associate
1 Year 5 Months
IQVIA | 11.2015 - 04.2017
Coordinated clinical trial documents, ensuring accuracy across site files, trackers, and correspondence.
Reviewed study records for completeness, escalating discrepancies and supporting timely issue resolution.
Managed investigator and site communications, maintaining clear follow-up on deliverables and action items.
Tracked trial milestones, updating internal systems to support protocol compliance and study progress.
Cultivated productive working relationships with key opinion leaders in the field to enhance scientific credibility and promote trial awareness among stakeholders.
Served as a key liaison between investigative sites and study sponsors, ensuring prompt communication of updates, concerns, or requests.
Neurology Case Manager
3 Years 7 Months
Biogen | 04.2012 - 11.2015
Coordinated benefits investigation, prior authorization, and reimbursement support across specialty pharmacy and payer teams.
Managed patient case intake, triage, and documentation using CRM systems and case management protocols.
Tracked service requests, follow-ups, and correspondence to maintain accurate, audit-ready case records.
Partnered with cross-functional teams to remove access barriers and support timely therapy initiation.
Education
Bachelor of Science - Business Administration/Marketing
Longwood University | Farmville, VA | 06-1986
Skills
Marketing
Confidentiality
Effective communication
Organizational management
Relationship building/HR
Records management
Finance
Adverse event reporting
Team collaboration
Attention to detail
Timeline
Clinical Trial Assistant
KBP Biosciences
10.2021 - 06.2024Read More
Scale Management Associate
Signant Health (Contracted by Apex Systems)
06.2021 - 07.2021Read More
Senior Project Specialist
Syneos Health (previously InVentiv, INC Research)
04.2017 - 10.2020Read More
Clinical Trial Associate
IQVIA
11.2015 - 04.2017Read More
Neurology Case Manager
Biogen
04.2012 - 11.2015Read More
Longwood University
Bachelor of Science from Business Administration/Marketing