Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Lisa Sullivan

Lisa Sullivan

Edwards,IL

Summary

Dedicated and dynamic professional adept at leading strategic development, planning, and enhancement of impactful Medical Education (Med Ed) programs. Proven track record of successfully coordinating and executing educational initiatives, collaborating with key stakeholders, and ensuring compliance, innovation, and interactivity. Possess a strong ability to build and maintain partnerships, both internally and externally, to deliver exceptional educational experiences.

Overview

4
4
years of professional experience

Work History

Director, Training & Education

Hyperfine
01.2022 - 05.2023
  • Create needs analysis in alignment with company goals to create long term and short-term plan for training, onboarding and content creation needs for global commercial team
  • Researched, negotiated & implemented Learning Enablement System in 8 weeks
  • Researched, negotiated and implemented Sales Methodology (Challenger) to commercial team in 6 weeks (per leadership request)
  • Intimate involvement/ team member in multiple revisions of IFU during growth of company
  • Supervised and mentored team member in development and design of training content for commercial onboarding courses
  • Responsible for input and alignment with product & marketing for pre-launch & launch timelines, messaging, content build & training to deliver to field teams
  • Built temporary Google site training page for field teams to access product and sales content while LMS was being acquired and built
  • Collaborated with HR, IT, and sales to build a four week onboarding pathway, built and delivered in LMS
  • Scheduled and taught in class and online courses to decrease knowledge gaps and increase product and sales confidence.

Sr. Training & Program Manager-MedEd/ Mazor Roboti

Medtronic
11.2020 - 02.2022
  • Create & implement faculty curriculum for didactic & lab for Mazor Workflow Certification program & Staff Training (Hospital Personnel)
  • Plan, develop and execute Mazor Surgeon Certification and Surgical Team Training Program nationally
  • Manage 6-8 internal and external team members to coordinate and deliver training for Surgeon and Staff programs
  • Ensure training plans and execution meet company and customers objectives
  • Vet and train surgeon faculty on curriculum to meet program needs, prepare and execute contracts, request and close out physician payments for assigned programs
  • Subject Matter Expert (SME) for Gaming app, VR, AR, and Touch Surgery build
  • Coordinates and maintains all logistics for Field and Medical education robots and equipment for external labs nationally
  • Collaborate with sales force, marketing and clinical/ field training to continuously update, develop and determine best content and methodology for delivery of training
  • Coordinate surgeons think tanks for feedback and development of curriculum with new product launches Program manager for Mazor Surgeon Education Course
  • Trained and certified 120 surgeons per year
  • SME on technology team tasked to integrate Mazor and UNiD technologies
  • Monitor and control expenses and budget

Sr.Training & Education Specialist-Mazor Robotics

Medtronic
06.2019 - 11.2020
  • Create and implement didactic & lab training for mazor field personnel
  • Create & deliver virtual training during COVID for companywide mazor education
  • SME/ consultant & development of LevelEx mobile training app launched in Aug of 2020
  • Assessed skill gaps for employees and developed training courses to meet identified needs.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.

Education

Bachelor of Science - Health Administration/ Business

Boise State University
Boise, ID
12.2012

Skills

  • Training & Development Strategy
  • Communication
  • Logistics Management
  • Staff Management
  • Business Development
  • Budget Management
  • Faculty Development
  • Workload Prioritization
  • Strategic Thinking
  • Program Management
  • Presentation Skills
  • Cross-functional Team Leadership
  • Issue Identification

Additional Information

  • Former collegiate athlete
  • Volunteer for Special Olympics
  • St. Jude to Memphis fundraiser
  • Medical Mission is on my bucket list

Timeline

Director, Training & Education

Hyperfine
01.2022 - 05.2023

Sr. Training & Program Manager-MedEd/ Mazor Roboti

Medtronic
11.2020 - 02.2022

Sr.Training & Education Specialist-Mazor Robotics

Medtronic
06.2019 - 11.2020

Bachelor of Science - Health Administration/ Business

Boise State University

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Lisa Sullivan