Summary
Work History
Education
Skills
Timeline

Lisa Summers

Coos Bay,OR

Summary

Dynamic Office Manager at Columbian Eye Care with a proven track record in inventory control and customer relations. Successfully streamlined compliance programs and enhanced team motivation, driving operational excellence. Skilled in billing and employee training, I excel at resolving issues swiftly while maintaining a professional demeanor in high-pressure situations.

Work History

Lead Key Holder/Asst Manager

Dollar General
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Office Manager

Columbian Eye Care
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Production Manager

Organic Grow
  • Resolved issues quickly to maintain productivity goals.
  • Managed internal operational standards and productivity targets.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.

Education

Masters In Political Scienc - Criminalistics

University Nevada Reno, Reno, NV

Skills

  • Billing
  • Bookkeeping
  • Vendor engagement
  • Staff hiring
  • Scheduling coordination
  • Customer relations
  • Inventory control
  • Employee training
  • Customer service

Timeline

Lead Key Holder/Asst Manager - Dollar General
Office Manager - Columbian Eye Care
Production Manager - Organic Grow
University Nevada Reno - Masters In Political Scienc , Criminalistics

Similar Profiles

CREATE PROFILE
Lisa Summers