Lisa Sylvester
Lansing
Summary
Detail-oriented Operating Room Aid, well-versed in surgery scheduling. Adept at coordinating, supplies, equipment and documentation. Proactive multitasker with excellent interpersonal communication skills and attention to detail. Recent graduate of U.S. Career Institute with a certificate of completion in Sterile Processing Technician. Seeking a dynamic role with a growing team where resourcefulness, adaptability and hard work will be valuable.
Overview
35
35
years of professional experience
1987
1987
years of post-secondary education
Work History
Operating Room Aid / Surgery Scheduler
Munson Healthcare Otsego Memorial Hospital
Gaylord
12.2014 - 11.2022
- Responsible for pulling soft supplies per preference cards for all surgical cases. Ordered case packs. Kept Sterile Core area organized. Assisted in Room turnovers.
- Scheduled surgical procedures for diverse specialties at the healthcare facility.
- Coordinated communication between nursing staff, surgeons and instrument reps.
- Managed surgery schedule, call schedule, surgeons schedules efficiently.
- Monitored expiration dates of supplies and restocked as needed.
- Performed general housekeeping duties within the OR such as stocking shelves with medical supplies or disposing of waste materials.
- Maintained a safe work environment by adhering strictly to safety policies and procedures.
- Attended mandatory continuing education classes related to job duties on a regular basis.
- Gathered and prepared equipment prior to surgical procedures.
- Processed soiled linen appropriately according to hospital standards.
- Communicated with professionalism and compassion when interacting with surgical team and patients.
- Exhibited confidence to work extremely well under pressure.
- Organized supply room and ordered supplies and equipment.
- Helped prepare team by assisting with gowning of staff.
- Punctual and reliable Operating Room Aid.
Central Scheduler
Munson Healthcare Otsego Memorial Hospital
Gaylord
07.1994 - 07.2011
- One of two people that developed the Central Scheduling Department. Instrumental in building the event tables, patient preparation instructions, and ensuring all events scheduled was correct and without conflict.
- Responsible for obtaining valid physician orders for all testing. Ensuring all information required was available.
- Developed policy and procedure manuals according to hospital standards.
- Extensive knowledge of radiology tests, nuclear medicine tests, respiratory therapy tests as well as their patient instructions.
- Worked well and efficient under pressure with high volume calls and scheduling of patients.
- Maintained all required employee education requirements.
Business Office Clerk
Otsego Memorial Hospital
Gaylord
05.1988 - 08.1989
- Accurately registered patients for Oupatient testing, Inpatient admissions, Emergency Department admissions.
- Pre-registered all Obstetric patients
- Managed patient records to ensure accuracy and confidentiality.
- Operated switchboard, processed incoming calls and directed inquiries to appropriate departments.
Education
Certificate Of Completion - Sterile Processing Technician
U.S. Career Institute
Fort Collins, CO 01.2025 - 03.2025
Gaylord High School
Gaylord, MISkills
- High attention to detail
- Effective communication
- Organizational skills
- Efficient in prioritzing tasks
- Professional demeanor
- Time management
- Data entry proficiency
- HIPAA compliance
- Maintaining confidentiality
- Customer service
- Multitasking Abilities
- Telephone etiquette
Accomplishments
- Invited to membership in Delta Epsilom Tau Honors Society
References
References available upon request.
Timeline
Certificate Of Completion - Sterile Processing Technician
U.S. Career Institute
01.2025 - 03.2025
Operating Room Aid / Surgery Scheduler
Munson Healthcare Otsego Memorial Hospital
12.2014 - 11.2022
Central Scheduler
Munson Healthcare Otsego Memorial Hospital
07.1994 - 07.2011
Business Office Clerk
Otsego Memorial Hospital
05.1988 - 08.1989
Gaylord High School