Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements and stakeholder engagement procedures to align with strategic goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Subject Matter Expert - CalAIM
Health Net Managed Care
01.2023 - 12.2023
Subject Matter Expert in the implementation of CalAIM strategies related to implementing Community Supports and Enhanced Care Management systems within the managed care sector across 37 California counties
Oversaw the implementation of the monthly trainings and coaching to educate CBOs on CalAIM which included developing resources for contractors to utilize in implementing projects. Trained over 5,000 provers and partners
Thought partner and coach to support over 300 third-party vendors contracting with Health Net
Managed a portfolio of CBOs working on implementation around Doula, Food Access, Children and Youth Behavioral Health Initiative, and Housing assistance
Developed policy and implementation guides for 14 Community Supports and Enhanced Care Management to assist CBOs in implementing CalAIM
Participated on issues resolutions team to provide customer service for contractors having difficulty in billing
Conducted outreach to 37 behavioral health providers, counties, justice involved and other stakeholders to initiate contracts for services
Developed workflows and used data driven decision making using Power BI, Tableau, Monday.com for project management
Represented Health Net in regional meetings to provide content knowledge to local organizations implementing CalAIM.
Staff Services Manager Specialist
California Department of Social Services Housing and Homeless Division
04.2022 - 01.2023
Subject Matter Expert in the areas of CALAIM and Community Care Expansion (CCE) projects and the linkages to address housing and homelessness
CCE is a new $2billion program implemented within California to address the housing crisis and to provide new and preserve funding for those in adult residential homes who receive SSI
Provided research and recommendations to senior level staff to address the need for integrating homeless support within CALAIM and managed care plans.
Senior Program Manager
Centers for Disease Control (CDC), State of Wisconsin Department of Public Health
02.2022 - 04.2022
Subject matter expert providing support to the Wisconsin Department of Public Health to research and recommend funding associated with their Workforce Division
This was a COVID response position that was responsible for working with their counties and state partners to review current funding streams and future funding opportunities
Overall recommendation after research used the State of North Carolina as a model, as well as the CalAIM model in California to utilize Medicaid funding to provide additional support to address workforce enhancements and needs beyond COVID funding
Presentation provided to senior leadership for future consideration.
Co-Founder of the Northern ACEs Collaborative; Co-Founder of the North State CHW Training and Resource Hub; Population Health Innovation Lab Division Director
Public Health Institute, Sacramento/Oakland, CA
01.2019 - 08.2021
Founder and Director of Northern ACEs Collaborative and North State CHW Training and Resource Hub
These projects were a result of establishing a Network of Care in a large geographic area which experiences low access to resources
As part of this project, established a six-county, 10,000 square mile collaborative to work on addressing policy and systems changes as part of the Network of Care expansion
As a result of our work, we envisioned and implemented the first North State ACEs Summit held in June 2020 and continues this year
This Summit attracted over four hundred people and organizations across the United States
In addition, held the following responsibilities: Oversaw all budget pf $1 million+ and supervised staff and consultants for the project Completed a regional mapping assessment to examine existing partnerships and services offered
Facilitated monthly in-person and virtual meetings
Established a governance structure
Worked with state leaders, as well as leaders from counties and Medi-Cal Managed Care plans to participate and provide input to our work
Developed a Practice Paper for the California Office of the Surgeon General to outline the resources available in the North State for Networks of Care
California Future Health Workforce Commission, Program Manager II
Public Health Institute
03.2018 - 12.2018
Responsible for the project management associated in implementing the California Future Health Workforce Commission Master Plan made up of 50 multi-sector represeantives of California's health workforce.
This position worked closely with the project co-directors to plan and implement public meetings for multiple bodies, including, but not limited to a California State Blue- Ribbon commission, a technical advisory committee, and regional meetings to secure input from diverse stakeholders
This role required effective management of relationships with senior representatives of private and public sector organizations to facilitate optimal engagement and accountability for results, and sufficient knowledge and experience in the health workforce arena to proactively manage sensitive issues
Supervised ten consultants with expertise related to elements of developing the Master Plan; including policy; specialists in Primary Care, Behavioral Health, and Aging; Higher Education; and Data and technology
Planned and implemented sub-committee, technical advisory committees, and Commission meetings
Tracked development of proposals for each strategy recommended by each of sub- committees and funding reports when awarded
Oversaw communications aspects of the project, including a bi-weekly newsletter, social media posts, website posts and updates
Worked closely with Commission Co-Chairs to develop meeting agendas and overall framework of Commission outcomes and goals
Developed strong relationships with Commission and sub-committee members
Researched potential funding and partners for strategies proposed as part of the final Master Plan.
Program Manager I
Public Health Institute, Center for Wellness and Nutrition
01.2012 - 03.2018
Program Manager for the $18 million contract for the Supplemental Nutrition Assistance Program Education (SNAP-Ed) program
The role was to develop nutrition education strategies, partnership development, strategic planning, and meeting facilitation for senior staff from statewide partners on behalf of the California Department of Social Services
Identified potential partners and programs that aligned with current work to maximize strategies and reach
Project managed thirteen statewide projects including tracking, reports to funders, budget development, and workload assignments with internal staff
Identified and disseminated emerging and best practices among statewide partners from evidenced based models of nutrition education through established channels
Represented the agency at regional, statewide, and national events related to food security and healthy food access for low-income people
Facilitated statewide meetings, online webinars, developed training curriculum for these events.
Education
Master of Public Administration -
Golden Gate University
San Francisco, CA
Bachelor of Arts in Political Science -
San Francisco State University
San Francisco, CA
Supervisory Certificate Program -
University of California Davis Extension
Skills
Stakeholder Management
Organizational Development
Project Leadership
Issue Resolution
Complex Problem-Solving
Training and mentoring
Policy writing
Problem-solving skills
Trends Analysis
Strategic goal development
Staff Leadership
Project cost management
Certification
Mental Health First Aid Training - Expires July 2027
Timeline
Subject Matter Expert - CalAIM
Health Net Managed Care
01.2023 - 12.2023
Staff Services Manager Specialist
California Department of Social Services Housing and Homeless Division
04.2022 - 01.2023
Senior Program Manager
Centers for Disease Control (CDC), State of Wisconsin Department of Public Health
02.2022 - 04.2022
Co-Founder of the Northern ACEs Collaborative; Co-Founder of the North State CHW Training and Resource Hub; Population Health Innovation Lab Division Director
Public Health Institute, Sacramento/Oakland, CA
01.2019 - 08.2021
California Future Health Workforce Commission, Program Manager II
Public Health Institute
03.2018 - 12.2018
Program Manager I
Public Health Institute, Center for Wellness and Nutrition
01.2012 - 03.2018
Master of Public Administration -
Golden Gate University
Bachelor of Arts in Political Science -
San Francisco State University
Supervisory Certificate Program -
University of California Davis Extension
Mental Health First Aid Training - Expires July 2027
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