Lisa Talbott
San Jose,CA
Summary
Driven professional eager to embrace new challenges, showcasing a strong work ethic and adaptability. Proven ability to excel independently while mastering new skills rapidly. Recognized for exceptional interpersonal skills that foster collaboration and enhance team dynamics.
Overview
11
11
years of professional experience
Work History
Shop Admin
Recology South Bay
Mountain View
01.2014 - Current
- Issue po’s for all of the office and shop materials needed
- DMV Renewals / insurance / Heavy Highway Vehicles
- Gas / Mileage reports
- Daily Drivers Inspection & Vehicle Condition Reports
- Entering all parts to trucks in JDE
Lead Customer Service Specialist
Recology South Bay
Mountain View
01.2014 - Current
- Backup to Customer Service Manager
- City reports monthly
- Cash box reconciliation
- Run credit cards for all debris box orders
- Clearing all drivers paper work / route sheets
Back up to dispatch
Recology South Bay
Mountain View
01.2014 - Current
- Answer phones
- Answer the radio when drivers call in
- Dispatch Supervisors / Mechanics to calls
- Assist all drivers when needed
- Dispatch all misses / extra pick ups
- Paper work / Maps
Accounting Clerk / Collections
Recology South Bay
Mountain View
01.2014 - Current
- Collections investigating why customer is past due working out a payment plan collection payments
- Receive and process customer’s payments
- Billing/rate increases for multiple cities
- Process and investigate Return mail
Customer Service Representative
Recology South Bay
Mountain View
01.2014 - Current
- Answer phones in a timely manner
- Payments via online website
- Strive for one-call resolution of customer issues
- Customer Correspondence & Return Mail
- Demonstrate best judgment in the disbursement of adjustments and credits
- Google and Intuit services
- Participate in Special Events in the Communities
- Filing
- Help where help is needed
- Word processing and Data Entry
- Accepts assignments with an open, cooperative, positive and team-oriented attitude
- Possess effective communications skills, and works well with others at all levels
Education
Certificate of completion for 2 years - Office management and computer skills
CCOC
San Jose, CA06-1992
High School Diploma -
Leigh High School
San Jose01.1992
Skills
- MS Word
- Purchase order management
- Inventory tracking
- Payment processing
- Billing management
- Data entry
- Excel
- PowerPoint
- MS 365
- JD Edwards
- Hubble
- Teams
- Citrix
- AS400
References
Available upon request
Accomplishments
Participated in the Mountain View Leadership program
Timeline
Shop Admin
Recology South Bay
01.2014 - Current
Lead Customer Service Specialist
Recology South Bay
01.2014 - Current
Back up to dispatch
Recology South Bay
01.2014 - Current
Accounting Clerk / Collections
Recology South Bay
01.2014 - Current
Customer Service Representative
Recology South Bay
01.2014 - Current
Certificate of completion for 2 years - Office management and computer skills
CCOC
High School Diploma -
Leigh High School
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