Lisa Taylor
DeLand,FL
Summary
Motivated Administrative Assistant with hirty-seven years of experience offering office support in contracting industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
37
37
years of professional experience
Work History
Administrative Assistant
Sieg & Ambachtsheer, Inc.
DeLand, FL
01.1987 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Monitored progress on projects assigned by upper management.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
- Responded effectively to sensitive inquiries or complaints.
- Coordinated appointments, meetings and conferences.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Prepared and prioritized calendars and correspondence.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Composed correspondence, reports and meeting notes.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Education
High School Diploma -
Nicholas County High School
Summersville, WV06-1975
Skills
- Mail handling
- Calendar Management
- Appointment Scheduling
- Document Control
- Proposal Writing
- Invoice Processing
- Clerical Support
- Bookkeeping
- Expense Reporting
- Check processing
- Scheduling
- Memo preparation
- Filing
- Reception oversight
- Data Entry
- Meeting planning
- Office Administration
- Calendaring
- Customer Relations
- Records administration
- Administrative operations
- Documentation and Recordkeeping
- Excel spreadsheets
- Human Resources Management (HRM)
- Coordination
- Detailed meeting minutes
- Insurance eligibility verifications
- OSHA Compliance
- AR/AP
- Workers' compensation
- Phone call answering
- Verbal Communication
- Office Equipment Maintenance
- Mail distribution
- Executive management support
- Internet Research
- Recordkeeping
- Highly organized
- Multi-Task Management
- Self-starter
- Social media knowledge
- Mail Management
- Compensation and benefits
- Strong interpersonal skills
- Data Collection
- Records Management
Timeline
Administrative Assistant
Sieg & Ambachtsheer, Inc.
01.1987 - Current
High School Diploma -
Nicholas County High School
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