Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Taylor

DeLand,FL

Summary

Motivated Administrative Assistant with hirty-seven years of experience offering office support in contracting industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

Overview

37
37
years of professional experience

Work History

Administrative Assistant

Sieg & Ambachtsheer, Inc.
DeLand, FL
01.1987 - Current
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Conducted research online utilizing search engines such as Google or Yahoo!.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.
  • Monitored progress on projects assigned by upper management.
  • Answered questions from customers regarding products and services offered by the company.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared and prioritized calendars and correspondence.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Composed correspondence, reports and meeting notes.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Education

High School Diploma -

Nicholas County High School
Summersville, WV
06-1975

Skills

  • Mail handling
  • Calendar Management
  • Appointment Scheduling
  • Document Control
  • Proposal Writing
  • Invoice Processing
  • Clerical Support
  • Bookkeeping
  • Expense Reporting
  • Check processing
  • Scheduling
  • Memo preparation
  • Filing
  • Reception oversight
  • Data Entry
  • Meeting planning
  • Office Administration
  • Calendaring
  • Customer Relations
  • Records administration
  • Administrative operations
  • Documentation and Recordkeeping
  • Excel spreadsheets
  • Human Resources Management (HRM)
  • Coordination
  • Detailed meeting minutes
  • Insurance eligibility verifications
  • OSHA Compliance
  • AR/AP
  • Workers' compensation
  • Phone call answering
  • Verbal Communication
  • Office Equipment Maintenance
  • Mail distribution
  • Executive management support
  • Internet Research
  • Recordkeeping
  • Highly organized
  • Multi-Task Management
  • Self-starter
  • Social media knowledge
  • Mail Management
  • Compensation and benefits
  • Strong interpersonal skills
  • Data Collection
  • Records Management

Timeline

Administrative Assistant

Sieg & Ambachtsheer, Inc.
01.1987 - Current

High School Diploma -

Nicholas County High School
Lisa Taylor