Motivated Administrative Assistant with hirty-seven years of experience offering office support in contracting industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
37
37
years of professional experience
Work History
Administrative Assistant
Sieg & Ambachtsheer, Inc.
DeLand, FL
01.1987 - Current
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Processed invoices for payment using accounting software applications.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Conducted research online utilizing search engines such as Google or Yahoo!.
Updated contact lists regularly when changes occur in employee status or contact information.
Handled confidential documents in an organized fashion according to established protocol.
Scheduled appointments between clients and customers and internal staff members.
Monitored progress on projects assigned by upper management.
Answered questions from customers regarding products and services offered by the company.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Provided secretarial and office management support while building cooperative working relationships.
Inventoried and ordered supplies for office.
Scheduled appointments, meetings and events for management staff.
Responded effectively to sensitive inquiries or complaints.
Coordinated appointments, meetings and conferences.
Maintained accurate department and customer records.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Prepared and prioritized calendars and correspondence.
Organized both physical and digital files and updated reports to coordinate project materials.
Directed customer communication to appropriate department personnel.
Composed correspondence, reports and meeting notes.
Tracked and submitted employee timesheets to prepare for payroll processing.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Handled incoming calls and directed callers to appropriate department or employee.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Responded to customer issues to provide immediate resolution and improve retention.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Education
High School Diploma -
Nicholas County High School
Summersville, WV
06-1975
Skills
Mail handling
Calendar Management
Appointment Scheduling
Document Control
Proposal Writing
Invoice Processing
Clerical Support
Bookkeeping
Expense Reporting
Check processing
Scheduling
Memo preparation
Filing
Reception oversight
Data Entry
Meeting planning
Office Administration
Calendaring
Customer Relations
Records administration
Administrative operations
Documentation and Recordkeeping
Excel spreadsheets
Human Resources Management (HRM)
Coordination
Detailed meeting minutes
Insurance eligibility verifications
OSHA Compliance
AR/AP
Workers' compensation
Phone call answering
Verbal Communication
Office Equipment Maintenance
Mail distribution
Executive management support
Internet Research
Recordkeeping
Highly organized
Multi-Task Management
Self-starter
Social media knowledge
Mail Management
Compensation and benefits
Strong interpersonal skills
Data Collection
Records Management
Timeline
Administrative Assistant
Sieg & Ambachtsheer, Inc.
01.1987 - Current
High School Diploma -
Nicholas County High School
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