Lisa Taylor
Garland,TX
Summary
Experienced with in-depth knowledge of subject matter, ensuring accurate and effective guidance. Utilizes critical thinking and problem-solving skills to address complex challenges. Track record of effective communication and collaboration in diverse team settings.
Overview
20
20
years of professional experience
Work History
Subject Matter Expert
Copart
Dallas, TX
11.2022 - Current
- Ensure compliance with organizational policies and procedures.
- Serve as a reliable resource for trainees and team members seeking additional information or clarification contributing to their professional growth and development.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
Title Express Processor
Copart
Dallas, TX
04.2022 - Current
- Provide exceptional service and knowledgeable support to owners with the preparation and submission of their documents required for the title transfer process.
- Complete audits of team members' completed assignments for quality assurance according to Copart and the Seller's guidelines.
Senior Claims Adjuster
Hallmark Financial Services
Plano, TX
05.2018 - 09.2021
- Reviewed complex files to determine coverage, liability and develop a plan of action.
- Analyzed and problem solve, working closely with others to coordinate and complete projects.
Senior Claims Adjuster
Independent Contractor
Garland, TX
01.2016 - 05.2018
- Prepared supplemental repair estimates and presented to the insurance carriers for review.
- Negotiated with insurance carriers to obtain the best settlement possible for our clients.
Senior Claims Adjuster
Claims Adjustment Specialists
Dallas, TX
07.2012 - 12.2015
- Evaluated all evidence with ultimate goal of creating positive outcomes for client's claims.
- Directed and coordinated various investigations conducted by field investigation team.
Senior Claims Adjuster
Safeco Insurance Company
Richardson, TX
07.2011 - 06.2012
- Evaluated policy coverage while maintaining accurate records, and handling administrative responsibilities associated with processing and payment of claims.
Investor Services Associate
Moody National Companies
Houston, TX
11.2005 - 01.2011
- Collaborated with clients to maintain relationships and verified dividend distribution to conform with governmental regulations and reports.
Education
General Studies
Richland College
Dallas, TXGeneral Studies
Brookhaven College
Dallas, TXSkills
- Effective Communication
- Performance Monitoring
- Coaching and Development
- Regulatory Compliance
- Customer Relationship Management
- Complex Problem-Solving
Timeline
Subject Matter Expert
Copart
11.2022 - Current
Title Express Processor
Copart
04.2022 - Current
Senior Claims Adjuster
Hallmark Financial Services
05.2018 - 09.2021
Senior Claims Adjuster
Independent Contractor
01.2016 - 05.2018
Senior Claims Adjuster
Claims Adjustment Specialists
07.2012 - 12.2015
Senior Claims Adjuster
Safeco Insurance Company
07.2011 - 06.2012
Investor Services Associate
Moody National Companies
11.2005 - 01.2011
General Studies
Brookhaven College
General Studies
Richland College