Lisa Taylor-Ballengee
Knoxville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Outgoing personalty with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
9
9
years of professional experience
Work History
Trauma Pre-certification Coordinator
Ortho Tennessee
04.2014 - Current
- Resolved issues through active listening and converting instructions of requirements to prevent escalating major problems for patients.
- Improved office operations by organization of record tracking, data records, and communication.
- Kept high average of daily duties.
- Managed surgical itinerary of daily ordered procedures,scheduling procedures, and insurance updates.
- Interceded between office, foreign representatives during highly tense situations.
- Improved customer satisfaction through application of superior conflict resolution and problem-solving skills.
Education
No Degree - Medical Insurance Billing/Coding
Tennessee Tech
Knoxville, TNSkills
- Precertification Processing
- Benefits Verifications
- Obtaining Authorizations
- Referral Verification
- Administrative Support
- Basic Medical Terminology
- Verification Processes
- Patient Chart Reviewing
- Purchase Orders
- Electronic Patient Medical Record
- Coordinate Schedules
- Data Analysis and Modeling
- Handling Complaints
- Customer Service Management
15 +years of customer service, management experience, and knowledge of office, and power equipment
Hard worker, quick learner, and have a positive attitude
Timeline
Trauma Pre-certification Coordinator
Ortho Tennessee
04.2014 - Current
No Degree - Medical Insurance Billing/Coding
Tennessee Tech
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