Lisa Terra
Newark,CA
Summary
Proven OS&D Clerk at T Force Freight, adept in claims processing and logistics, enhanced team productivity by training new hires and reducing OS&D incidents through meticulous analysis and negotiation. Excels in attention to detail and effective communication, ensuring accuracy and efficiency in warehouse operations.
Overview
26
26
years of professional experience
Work History
OS&D Clerk
T Force Freight
San Leandro, CA
08.1998 - Current
- Expedited issue resolutions with carriers through effective negotiation and claim settlement practices.
- Collaborated with other departments to investigate root causes of OS&D incidents, reducing future occurrences.
- Demonstrated strong attention to detail when reviewing bills of lading, manifests, invoices, and other shipping documents for accuracy as part of the overall effort to prevent future OS&D situations from arising.
- Provided comprehensive training to new hires on company-specific OS&D procedures, resulting in increased productivity levels across the team.
- Dara entry / billing clerk
- Night clerk driver check in
- Appointment clerk.
- Dispatch support
Education
Newark Memorial
Newark, CA07.1994
Skills
- Warehouse Operations
- Claims Processing
- Logistics knowledge
- Shipping procedures
- Supply Chain Understanding
- Attention to Detail
- Package handling
- Punctual and Reliable
- Warehouse Safety
- Warehousing Operations
- Effective Communication
- Forklift Operation
- Shipment Tracking
- Interpersonal Skills
- Records Management
- Reliability
- Excellent Communication
- Critical Thinking
- Clear Communication
- Organizational Skills
- Customer Relations
Additional Information
When I started in 1998 it was Motor Cargo which then merged with Overnight Transportation. Then we became UPS Freight. I have done just about every job in the office but have been os&d for the majority of my career. I feel I have perfected my skills over my 27 years there and could be an asset.
Timeline
OS&D Clerk
T Force Freight
08.1998 - Current
Newark Memorial