Lisa Terrell
Mobile
Summary
Results-driven Assistant Manager with expertise in operations management, team collaboration, and staff scheduling. Proven ability to enhance customer service and train employees effectively.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Jim N Nicks Bar-B-Q
Foley
04.2023 - Current
- Assist in daily operations and workflow management for team tasks.
- Coordinate schedules and meetings for staff and management discussions.
- Support inventory tracking and management using company systems.
- Help maintain a positive work environment through team collaboration.
- Manage customer service inquiries and complaints in a timely manner.
- Recruited and trained new employees to meet job requirements.
- Provide leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Supervise daily operations including scheduling shifts, assigning duties.
Assistant General Manager
Logans Roadhouse Grill
Mobile
03.2008 - 04.2023
- Assisted in developing promotional strategies to attract new customers.
- Monitored dining area for cleanliness and guest satisfaction during service hours.
- Managed staff scheduling to optimize labor and enhance service efficiency.
- Collaborated with kitchen staff to streamline food preparation processes.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Managed daily operations of the store, including scheduling and supervising staff.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Monitored inventory levels and placed orders for new stock as needed.
Education
High School Diploma -
Murphy High School
Mobile, AL05-2005
Skills
- Operations management
- Inventory management
- Financial reporting
- Cash handling
- Staff recruitment
- Customer service management
- Employee training
- Leadership development
Timeline
Assistant Manager
Jim N Nicks Bar-B-Q
04.2023 - Current
Assistant General Manager
Logans Roadhouse Grill
03.2008 - 04.2023
High School Diploma -
Murphy High School