Summary
Overview
Work History
Education
Skills
Certification
Groups
Group Activities
Group Details
Work Authorization
Awards
Timeline
Hi, I’m

Lisa Thomas

Hospitality Manager
East Saint Louis,IL
Lisa Thomas

Summary

I started working in kitchens as a little girl helping my cousins wife at his tavern. Because I was too young to serve at the bar, I was allowed to work in the kitchen once the crowd started picking up. Early in the day when there was just a few customers, I was allowed to serve at the bar, but when they started getting intoxicated and the crowd picked up, I was sent to the kitchen with my cousins wife. Once it got too late, I would go to my grandparents house just up the street.

Once I reached 16, I started looking for jobs and started working in restaurants. I found I was good at cooking and customer service. I graduated in 1990 and started a family in 1991. I had to learn to cook so I would call my grandmother, father, and mother to figure out how to make dishes I needed to learn. I also took advice from my children's father family. Next thing I know, I was cooking for all the holidays and family gatherings.

Once I was on my own, I would sale plates from my house. I then started working in a bar as a server where I was the most requested server, next I moved to the bar as a bar tender. Some of the clientele and friends of the owner had purchased some plates from me and knew how well I cooked. They kept telling the owner to put me in the kitchen. I asked could I use my own seasonings. From there people started asking about catering their parties. The kitchen started making a great profit.

Next, I moved to Ohio where I started going to school for culinary arts. I graduated top of my class. I had to move back home where I have been in general management and hospitality management every since.

Overview

30
years of professional experience
1
Certification

Work History

Huddle House

General Manager
01.2023 - Current

Job overview

  • Delegate tasks and ensure they are complete
  • Count inventory
  • Place food and supplies order
  • Make schedules
  • Put in payroll
  • Control food cost and labor.

Camp Green Cove

Cook
05.2021 - Current

Job overview

  • Prepare meals for campers
  • Ensure salad bar items are on the bar
  • Manage distribution of food
  • Assist with meal prep.

Baileys Restaurants

General Manager
02.2022 - 01.2023

Job overview

  • I am managing the restaurant
  • I place orders and delegate tasks
  • I interview, hire, and train employees
  • Schedule employees
  • Control labor and food cost.

EDWINS

Server
08.2015 - 08.2018

Job overview

  • Six months of extensive programming teaching
  • Front of House, Back of House, and Hospitality Management Skills
  • Ability to work any station in a fine dining restaurant
  • Impeccable customer service skills, ability to help others in a proficient way.

Taco Bell

Shift Manager
06.2014 - 05.2015

Job overview

  • Ensured customer service satisfaction
  • Handled customer and employee complaints
  • Opened and closed store
  • Balanced cash drawers
  • Ensured great food quality
  • Ensured food cost control.

IHOP

Cook
11.2013 - 06.2014

Job overview

  • Prepared orders per customer specifications
  • Kept kitchen prepped and ordered to ensure successful service
  • Kept kitchen clean per Serv Safe specifications.

Golden Corral Corporation

Cook
06.2013 - 11.2013

Job overview

  • Ensured that buffet was adequately stocked and cold food was removed promptly
  • Kitchen Prep
  • Ensured that everything was prepared per company's specifications.

Chartwells

Supervisor
08.2011 - 05.2013

Job overview

  • Helped to plan, prep, and create menus for special events
  • Ensured that supplies were packed and utilized per customers' visions
  • Ensured that the events ran smoothly and professionally.

St Louis Job Corps

Cook
07.2007 - 02.2010

Job overview

  • Assisted with preparing scratch-made menu
  • Ensured that customers got orders fast and accurately
  • Prepared menu that would work well with fast-paced bar setting and clientele
  • Counted inventory made delivery order for shipment.

Jesse's Lounge

Bartender/Server/Cook
06.2007 - 02.2010

Job overview

  • Finalized sales
  • Prepared drinks
  • Cooked food
  • Waited tables
  • Took food and drink orders.

Pizza Hut

Shift Manager/Acting Manager
11.1995 - 07.1997

Job overview

  • In charge of scheduling, productivity, daily store numbers, and store detailing
  • Ensured customer orders were accurate and cooked within a reasonable time-frame
  • In charge of customer concerns and employee relations.

MAGNA BANK

Teller
08.1994 - 11.1994

Job overview

  • Finalized transactions, cashed checks, deposited money into accounts
  • Wired money, faxed documents, processed accounts for account management
  • Balanced paperwork and drawer
  • Worked inside and drive-thru.

Education

East St Louis Senior High School

Diploma from General
05.2016

University Overview

Edwins Leadership and Restaurant Program

Certificate from Culinary Arts
02.2016

University Overview

Skills

  • Equine Experience
  • Animal Care
  • Pet Care
  • Caring for horses (3 years)
  • Training
  • Volunteer: Welfare for work program Gateway/Belleville Volunteer clerical worker: Filed paperwork, answered phones (sent to correct extension), assigned appointments, canceled appointments, Pre called for appointments gave direction to offices, copied and stapled paperwork School assistant office worker: Copied and faxed paperwork, answered phones, ran errands, signed visitors in and out, called students over intercom to report to a destination, assisted in decorating bulletin boards (10 years)
  • 10 key calculator
  • Cash handling
  • Hospitality Management
  • POS
  • Catering
  • Bartending
  • Event Planning
  • Restaurant Experience
  • Guest Services
  • Banquet Experience
  • Busser
  • Host/Hostess
  • Kitchen Management Experience
  • Pet Grooming
  • Banking
  • Food Preparation
  • Meal Preparation
  • Time Management
  • Restaurant Management
  • Cleaning Experience
  • Sales

Certification

  • FOH and Cook Certification
  • Fine dining FOH certified
  • BOH certified
  • ServSafe Food Handler Certification

Groups

Groups
Girl Scouts of America

Group Activities

Group Activities
  • Day camp
  • Horseback riding camp

Group Details

Group Details
  • Learned survival skills
  • Learned first aid
  • Learned respect and responsibility
  • Learned to care for horses: groomed, tacked, exercised, and fed the horses
  • Learned campfire songs

Work Authorization

Work Authorization
Authorized to work in the US for any employer

Awards

Awards
Employee of the month

Timeline

General Manager
Huddle House
01.2023 - Current
General Manager
Baileys Restaurants
02.2022 - 01.2023
Cook
Camp Green Cove
05.2021 - Current
Server
EDWINS
08.2015 - 08.2018
Shift Manager
Taco Bell
06.2014 - 05.2015
Cook
IHOP
11.2013 - 06.2014
Cook
Golden Corral Corporation
06.2013 - 11.2013
Supervisor
Chartwells
08.2011 - 05.2013
Cook
St Louis Job Corps
07.2007 - 02.2010
Bartender/Server/Cook
Jesse's Lounge
06.2007 - 02.2010
Shift Manager/Acting Manager
Pizza Hut
11.1995 - 07.1997
Teller
MAGNA BANK
08.1994 - 11.1994
East St Louis Senior High School
Diploma from General
Edwins Leadership and Restaurant Program
Certificate from Culinary Arts
Lisa ThomasHospitality Manager