Lisa Thomas
Arnoldsville,GA
Summary
Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over thirty years of related experience.
Overview
27
27
years of professional experience
Work History
Cardiac Monitor Technician
Landmark Hospitals
01.2020 - Current
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Collaborated with healthcare team to maintain quality patient care.
- Served as a dependable resource for nurses and other healthcare staff, providing guidance on proper lead placement and interpretation of cardiac monitor findings.
- Trained and supervised new cardiac monitor technicians on best practices and safety measures.
- Assisted in saving lives through efficient recognition and reporting of life-threatening arrhythmias.
- Demonstrated strong attention to detail while analyzing complex waveform patterns for abnormalities or changes in patient condition.
Unit Secretary/Monitor Technician
Piedmont Athens Regional
01.2009 - 02.2022
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
Unit Secretary
Fayette Community Hospital
09.1997 - 07.2009
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
Education
No Degree - Journalism And Mass Communication
University of Georgia
Athens, GASkills
- Telemetry monitoring
- Cardiac rhythm analysis
Languages
Spanish
Limited Working
Timeline
Cardiac Monitor Technician
Landmark Hospitals
01.2020 - Current
Unit Secretary/Monitor Technician
Piedmont Athens Regional
01.2009 - 02.2022
Unit Secretary
Fayette Community Hospital
09.1997 - 07.2009
No Degree - Journalism And Mass Communication
University of Georgia
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