Lisa Thomas
Colorado Springs,CO
Summary
I excel in multitasking, critical thinking, and problem-solving, significantly enhancing team efficiency and customer satisfaction. I have a strong willingness to learn and am a very motivated individual. Im poised to contribute to team success and achieve positive results and am ready to tackle new challenges with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Stay at Home Mom
Self-Employed
01.2022 - Current
- Managed schedules and well being for 2 adults and 2 children under the age of 10.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Established a budget for food and other necessities
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Balanced caregiving duties with freelance work
- Networked with other moms via Facebook and created a book club
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Ground Crew Member
Rainbow Ryders
07.2021 - 09.2021
- Enhanced ground crew efficiency by effectively communicating and working as a team.
- Ensured timely departures and arrivals by coordinating with other ground crew members on various tasks such as setting up the hot air balloons in a timely manner, packing away 50+ lbs of equipment, and driving and "catching" the balloon and taking it down.
- Contributed to the reduction of workplace accidents through ongoing safety training and awareness initiatives.
- Towed balloons to fields using trailers and other vehicles.
General Warehouse Associate
Sierra Fulfillment Center
07.2020 - 06.2021
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Standing for 12+ hours.
- Operated RF scanners to track merchandise and verify contents of containers.
- Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
- Consistently lifted materials weighing 50+lbs.
- Exceeded daily productivity goals through efficient task completion and strong time management skills.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
- Safely operated various warehouse equipment, including pallet jacks to move products efficiently.
- Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
- Effectively worked as a team and individually for 12+hours
Manager in Training
Domino's Pizza
03.2020 - 08.2020
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Described product to customers and accurately explained details and care of merchandise.
- Opened and closed location and monitored shift changes
- Established team priorities, maintained schedules and monitored performance.
- Topping pizzas as well as preparing other food
- Assigned basic cleaning tasks to keep the restaurant clean
- Delivered food to customers with my car
Delivery Driver/MIT
Domino's Pizza
11.2017 - 03.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Prepared pizza and other food
- Worked closely with supervisor learning about operations
Studio Sales Associate
Portrait Innovations
11.2019 - 01.2020
- Maintained a clean and welcoming studio environment for clients, contributing to a positive shopping experience.
- Effectively managed client appointments, maintaining a well-organized studio schedule.
- Supported marketing initiatives by sharing promotional materials
- Built lasting relationships with clients, resulting in repeat business and referrals.
- Played a key role in achieving sales targets by not only meeting but exceeding personal and team-based goals.
- Handled customer inquiries professionally, resolving issues promptly and ensuring overall satisfaction with the purchasing experience.
- Assisted in performing photography shoots as well as photo editing
- Increased customer satisfaction by providing personalized shopping experiences and product recommendations.
- Stocked merchandise, clearly labeling items, and arranging according to different characteristics
Cleaning Specialist
Maid for Northern Colorado, LLC
06.2019 - 08.2019
- Handled equipment, chemicals, and materials properly and with caution.
- Provided excellent customer service, addressing client concerns promptly and professionally.
- Improved cleanliness and sanitation by performing thorough cleaning tasks on a daily basis.
- Enhanced client satisfaction with meticulous attention to detail in all cleaning tasks.
- Streamlined workflow efficiency by organizing supplies and equipment for easy access during shifts.
- Contributed to company reputation with consistently exceptional performance in all cleaning assignments.
- Boosted team productivity by assisting coworkers with their assigned tasks when needed.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Emptied trashcans and transported waste to collection areas.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Education
Associate of Applied Science - Automotive Collision Repair
Aims Community College
Greeley, CO05-2020
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Problem Resolution
Certification
Foundations of Cybersecurity Course Certificate
Timeline
Stay at Home Mom
Self-Employed
01.2022 - Current
Ground Crew Member
Rainbow Ryders
07.2021 - 09.2021
General Warehouse Associate
Sierra Fulfillment Center
07.2020 - 06.2021
Manager in Training
Domino's Pizza
03.2020 - 08.2020
Studio Sales Associate
Portrait Innovations
11.2019 - 01.2020
Cleaning Specialist
Maid for Northern Colorado, LLC
06.2019 - 08.2019
Delivery Driver/MIT
Domino's Pizza
11.2017 - 03.2020
Associate of Applied Science - Automotive Collision Repair
Aims Community College
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