Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Thompson

16958 SE 255th PL,Covington, WA

Summary

Seasoned System Administrator with 15 year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security.

Overview

13
13
years of professional experience

Work History

Senior System Administrator

Peraton
10.2019 - Current
  • Completed reports detailing network and systems performance and downtime issues for our customers.
  • Standardized job tasks and trained new team members on best practices and standards for both systems location in remote locations.
  • Configured, tested and maintained Microsoft Servers to achieve maximum performance.
  • Configured, tested and maintained both Microsoft and RHEL server to achieve maximum performance.
  • Manage and maintain cyber security for system located remotely and locally. Installing, configuring and maintaining Tenable Product (ACAS) to scan for vulnerabilities. Mitigate vulnerabilities through Configuration Manager, scripting and WSUS for both servers and workstation.
  • Optimized system security and performance with Trellix Products
  • Oversaw file system and storage upgrades for ESXi and NetApp while safeguarding data integrity and redundancy.
  • Instrumental continuous improvement of IT governance processes through achieving first Authority to Operate (ATO) for 3 years. Ensuring that the systems stay in compliance.
  • Diagnosed and executed resolution for network and server issues.
  • Maintaining close relationship with customer to ensure all deliverables are sent in timely manner.

System and Exchange Administrator

Perspecta
02.2017 - 09.2018
  • Assigned to support National Aeronautics and Space Administration (NASA) at Marshall Space Flight Center (MSFC) on Redstone Arsenal.
  • Worked in Active Directory and Exchange environment by performing operational task required for a large AD and Exchange infrastructure with over 75,000 users and 50,000 endpoints.
  • Maintained 400+ Windows Servers, including configuring and monitoring. Worked with vendors to cut downtime by 20%.
  • Daily operational tasks for AD included items such as creating/maintaining Organizational Units (OUs), Group Policy Objects (GPOs), user submitted incidents, Domain Replication, along with troubleshooting support of AD integrated application.
  • Daily operation tasks for Exchange included Support and troubleshooting, resource object management (Distribution List, calendar, etc), and spillage cleanup with in O365 and Exchange.
  • Assisted in many projects, upgrading systems such as NETIQ Directory and Resource Administrator (DRA), Group Policy Administrator (GPO) and Sentinel.
  • Instrumental in the improvement Cyber Security stance by 80%, with monitoring through Nessus and IBM Bigfix. Addressing Vulnerabilities with scripts, fixes and patches
  • Created and maintained Plan of Actions and Milestones (POAM) for various systems and application.
  • Automation through scripting to reduce manual effort and increase time management.

System Administrator

GTI Federal
12.2016 - 02.2017
  • Assigned to support offsite location at National Aeronautics and Space Administration (NASA) at Marshall Space Flight Center (MSFC) in Huntsville, AL
  • Provided Cyber Security Management through vulnerability Scans and provided mitigation plans for NASA IT Systems.
  • Company seized by Government, Transferred to HPE

Senior System Administrator

STG, Inc
11.2011 - 12.2016
  • Assigned to support offsite location at Ballistic Missile Defense System-Operational Test Agency (BMDS-OTA) embedded within Missile Defense Agency (MDA) on Redstone Arsenal under United Stated Army Test and Evaluation Command.
  • Transferred over 145 TB of Classified Data from one system to another, due to upgrade in Operating System and equipment during change over from one enclosed environment to another. No loss of data, integrity and completed on time.
  • Maintained and administered MS SQL. Transitioned from MS SQL 2008 to MS 2012 to MS 2014 with no loss of integrity. Assisted analysts in creating SQL queries to pull necessary data for analysis of test events conducted by MDA.
  • Troubleshot analytical software utilized by analysts and test coordinators, tested new software and if plausible worked with analysts to adapting it to our environment (open source).
  • Ensured that Operational Cyber Security stance was current on both unclassified and classified network.
  • Instrumental with accreditation on the new system on Authority to Operate (ATO) and RMF.
  • Provide desktop support on all BMDS-OTA workstations, RTC laptops and Androids.

Education

Master of Science - Computer And Information Systems Security

American InterContinental University
Schaumburg, IL

No Degree - Computer Installation And Repair Technology

Herzing College
Melbourne, FL

Bachelor of Arts - History

San Diego State University
San Diego, CA

Skills

  • Incident Management
  • Patch management
  • Configuration Management
  • Infrastructure Planning
  • Disaster Recovery Planning
  • IT Security Management
  • Program installations
  • Backup and recovery
  • Servers expertise
  • System updates
  • Troubleshooting

Timeline

Senior System Administrator

Peraton
10.2019 - Current

System and Exchange Administrator

Perspecta
02.2017 - 09.2018

System Administrator

GTI Federal
12.2016 - 02.2017

Senior System Administrator

STG, Inc
11.2011 - 12.2016

Master of Science - Computer And Information Systems Security

American InterContinental University

No Degree - Computer Installation And Repair Technology

Herzing College

Bachelor of Arts - History

San Diego State University

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Lisa Thompson