Lisa Thompson
Rialto,CA
Summary
Dynamic, dependable and happy to serve. Providing outstanding customer support and administrative services with enthusiasm and precision. Skilled in Microsoft Office, showcasing exceptional communication and critical thinking abilities. Excelled in providing , demonstrating both hard and soft skills without direct supervision.
Overview
5
5
years of professional experience
Work History
Environmental Service Representative
Loma Linda Medical Center
Loma Linda, CALIFORNIA
02.2023 - 03.2025
- Greeted all incoming calls with enthusiasm, using the GRETE principles.
- Communicated positively, effectively, and professionally under pressure with high call volume.
- I used my ability to multitask, think critically, and organize to solve problems with minimal supervision.
- Recalled information with accuracy, paying close attention to detail in order to track call data for hourly and daily reports in Excel, Outlook, and the LEAP system.
- Coordinated assignments through the supervisor by dispatching requests and services to the appropriate personnel.
Program Assistant
Chaffy College/Turning Point
Rancho Cucamonga, CALIFORNIA
06.2020 - 06.2021
- Provided administrative support to department leadership, drafted agendas, and recorded minutes.
- Updated files to support document compliance.
- Ensured outstanding customer support.
- Daily use of office equipment and software programs, such as computers, printers, and computer programs like Word, Excel, and Outlook.
Education
AA - ARTS AND SCIENCES
RICKS COLLEGE (BRIGHAM YOUNG UNIVERSITY IDAHO)
REXBURG, IDSkills
- Excellent communication skills
- Dependable
- Work well with others
- Professional and courteous
- Microsoft Certified
- MOS certificate
References
- Rosa Triolo, Supervisor, Rtrilo@llu.edu
- Risha Miller, Supervisor, Rlmiller@llu.edu
Timeline
Environmental Service Representative
Loma Linda Medical Center
02.2023 - 03.2025
Program Assistant
Chaffy College/Turning Point
06.2020 - 06.2021
AA - ARTS AND SCIENCES
RICKS COLLEGE (BRIGHAM YOUNG UNIVERSITY IDAHO)
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