Summary
Overview
Work History
Education
Skills
Timeline
Generic

LISA Thorpe

Mount Vernon,NY

Summary

Reliable Cleaner skilled at working independently to complete work thoroughly and exceed standards. Quality-focused, hardworking and dedicated to teamwork. Trained to handle chemicals and perform routine and deep cleaning procedures. Customer service professional experienced in identifying and selling products based on customer needs and processing credit card and cash transactions. Skilled in using computers and handheld devices. Delivers quality customer checkout experience. Friendly Cashier with experience working with people of diverse backgrounds. Fast learner with competencies in interpersonal communication, conflict resolution and cash handling. Utilizes proven conflict de-escalation techniques to keep customers happy.

Overview

24
24
years of professional experience

Work History

Cleaner

MVCSD
02.2022 - 06.2025
  • Swept, mopped and vacuumed common areas and wiped down surfaces.
  • Cleaned assigned rooms per hospitality standards and guidelines.
  • Carried out additional tasks requested by leadership.
  • Reported damages observed while cleaning.

Cashier/Florist

Stop & Shop
03.2015 - 02.2022
  • Processed cash register transactions on POS and provided correct change.
  • Accepted checks, debit and credit cards, and gift certificates in line with company policy.
  • Maintained high customer satisfaction levels by going extra mile to personalize service.
  • Paid attention to surroundings to best serve customers and prevent shrink.

Cashier Team Lead

Pathmark
08.2001 - 03.2015
  • Scanned and checked product prices on request.
  • Kept cashiers stocked with paperwork for loyalty programs, credit card applications and other current promotions.
  • Reconciled excess cash on hand to maintain security standards and prevent losses.
  • Observed cashiers to spot performance issues, security problems and unauthorized behaviors.

Education

GED -

Monroe College
Bronx, NY

Skills

  • Safety standards and protocols
  • Task prioritization
  • Team collaboration
  • Active listening
  • Reliability
  • Furniture moving
  • Multitasking capacity
  • Inventory management
  • Use of Cleaning Tools
  • Multitasking and prioritization
  • Use of Protective Gear
  • Minor repairs
  • Understanding of Cleaning Solutions
  • Adaptability
  • Team building
  • Initiative and Self-Direction
  • Heavy lifting
  • Sweeping and mopping
  • Restroom servicing
  • Trash collection and removal
  • Problem-solving aptitude
  • Snow removal
  • Industrial equipment operation
  • Problem-solving
  • Trash collection
  • Health and hygiene standards
  • Confidentiality
  • Strong work ethic

Timeline

Cleaner

MVCSD
02.2022 - 06.2025

Cashier/Florist

Stop & Shop
03.2015 - 02.2022

Cashier Team Lead

Pathmark
08.2001 - 03.2015

GED -

Monroe College

Similar Profiles

CREATE PROFILE
LISA Thorpe