Lisa Tincher
Atlantic Beach,FL
Summary
Accomplished Head Bartender with a proven track record at Fleet Landing, enhancing customer loyalty through expert mixology and attentive service. Skilled in staff training, inventory management, and POS system proficiency, I significantly contributed to
revenue growth and operational efficiency. My leadership and alcohol safety knowledge foster a responsible, high-performing team environment. Going on 36 years of bartending and customer service experience.
Overview
30
30
years of professional experience
Work History
Head Bartender
Fleet Landing
03.2022 - 02.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
Bartender Supervisor
Third Street Diner
03.2006 - 08.2018
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Increased overall revenue with creative drink promotions and themed events.
- Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
Bartender
Sand Dollar
09.2002 - 09.2006
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
R.p. Mcmurphy's Sports Bar & Grill
07.1994 - 06.2002
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Certificate - Mixology
ABC Bartending Course
Jacksonville, FL05.1999
Diploma - General Studies
OakHill High School
Oak Hill, WV06.1987
Skills
Staff Training and Supervision
Timeline
Head Bartender
Fleet Landing
03.2022 - 02.2024
Bartender Supervisor
Third Street Diner
03.2006 - 08.2018
Bartender
Sand Dollar
09.2002 - 09.2006
Bartender
R.p. Mcmurphy's Sports Bar & Grill
07.1994 - 06.2002
Certificate - Mixology
ABC Bartending Course
Diploma - General Studies
OakHill High School
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