Lisa Titworth

Harman International Northridge

04.1989 - 03.2024

Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
Tracked orders and notified customers of status or potential delays.
Generated documentation and information required for customer shipments.
Conducted investigations to resolve issues related to logistics and cargo movements.
Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Coordinated shipments and tracked progress to facilitate timely delivery.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Built and established relationships with staff and vendors.
Monitored performance of logistics operations to identify areas for improvement.