Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Tolan

Little River,SC

Summary

Studying to be anstudying to be a certified nursing assistant excited to progress in my career at a residential facility. A detail-oriented mindset and warm personality have enabled me to streamline patient care and put patients at ease. and warm personality have made me a valuable for residents and their needs throughout my career.

Overview

18
18
years of professional experience

Work History

Bartender

Boathouse
06.2022 - 07.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Personal Caregiver/CNA

Concrete Angels
09.2008 - 09.2021
  • Maintained clean, safe, and well-organized patient environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.

Front Desk Receptionist

It’s the Law
09.2006 - 12.2008
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Education

CNA - CNA

Professional Medical Center
Conway, SC

Diploma -

Conway High
Conway, SC
06.2007

Skills

Vital Signs (reading and measuring) Microsoft Office (Word, PowerPoint, Excel)

Timeline

Bartender

Boathouse
06.2022 - 07.2024

Personal Caregiver/CNA

Concrete Angels
09.2008 - 09.2021

Front Desk Receptionist

It’s the Law
09.2006 - 12.2008

CNA - CNA

Professional Medical Center

Diploma -

Conway High
Lisa Tolan