Lisa Torino
Orlando,Florida
Summary
Dynamic Manager with extensive experience in process implementation and innovation management. Proven track record in problem-solving and a deep understanding of organizational policies and procedures. Skilled in evaluating employee performance and overseeing critical projects, driving efficiency and growth. Committed to fostering a culture of learning and development to enhance team capabilities.
Overview
15
15
years of professional experience
Work History
Learning Specialist Consultant
Nelson Connects
12.2024 - Current
- Analyzed workforce capabilities to uncover training needs.
- Developed and executed educational programs.
- Lead diverse training programs tailored for all employee levels, both virtually and in-person.
- Designed comprehensive training materials to support effective learning.
- Assessed employee development performance through LMS platform analytics.
- Enhanced workforce productivity by matching training initiatives with business objectives.
- Measured effectiveness of programs using metrics, reviews, and participant assessments.
- Analyzed data from standardized tests and other forms of assessment information in order to inform instructional decisions.
- Uncovered methods to decrease expenses, leading to a 25% reduction in the department budget.
- Rectified data integration problems, ensuring functionality across the organization.
- Played an integral role in implementing a company-wide mentorship program.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Administrative Director
TD Machinery Services
08.2017 - Current
- Supervised administrative operations, managing contracts and planning finances.
- Formulated and executed plans to boost growth and optimize operations.
- Streamlined vendor negotiations to achieve favorable agreements.
- Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
- Ensured compliance with all relevant laws, regulations, and policies.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Vice President & Key Accounts Manager
GTC Consulting Inc.
08.2010 - Current
- Oversaw key account management operations for client retention.
- Fostered connections with worldwide suppliers to boost overseas sales efforts.
- Engaged in sector conferences to advance corporate expansion.
- Ensured compliance with applicable laws and regulations related to operations activities.
- Analyzed market trends to identify opportunities for growth within existing markets or new ones.
- Directed international and domestic product sourcing processes.
- Generated sales exceeding $50,000,000 for represented manufacturers.
LMS Administrator / Instructional Designer
Axia Women's Health
01.2022 - 03.2025
- Managed the deployment and oversight of LMS to enhance organizational training.
- Spearheaded the creation and execution of high-impact training courses in collaboration with subject matter experts.
- Performed needs assessments to determine training compliance levels.
- Developed tools for tracking and presenting compliance data to leadership.
- Directed LMS integration processes during M&A activities for uninterrupted transitions.
- Utilized ADDIE, SAM, and Agile frameworks in curriculum design for better educational outcomes.
- Enhanced employee engagement by 40% using a comprehensive onboarding and yearly training program.
- Configured settings, notifications, alerts. within the Learning Management System.
- Assessed user feedback regarding their experience with using an LMS system.
- Managed user permissions and roles within the Learning Management System.
- Facilitated team building exercises that encouraged collaboration among peers.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Created and launched 400 online learning modules for regulatory compliance improvement.
- Collaborated with Risk Management and Compliance to facilitate audits and investigations.
- Contributed to the Policy and Procedure Committee to reshape organizational policies.
- Maintained updated knowledge through continuing education and advanced training.
- Achieved a 75% rise in individual yearly course completions.
Learning and Development Consultant
Nelson Connects
05.2023 - 07.2024
- Evaluated existing programs and identified opportunities for improvement.
- Enhanced international market training through collaboration with the Enablement Team.
- Revamped branding of Learning Management System.
- Enhanced navigation framework for sales training modules.
- Trained international cross-functional teams to enhance their capabilities.
- Developed learning materials, such as instructor guides, participant manuals, job aids, e-learning modules and multimedia visual aids.
- Advised managers on the most appropriate methods of delivering specific learning objectives.
- Designed assessment tools to measure learners' understanding of course material.
- Boosted effectiveness of partner sales training by 25%.
- Boosted engagement resulting in 60% more course completions.
LMS Administrator / Instructional Designer
Health First Inc.
03.2016 - 12.2021
- Evaluated company demands to design specific training interventions.
- Managed accounting checks and compliance submissions for adherence to state and federal rules.
- Constructed and rolled out dynamic e-learning modules to promote employee growth.
- Generated detailed analyses for executive leadership regarding training outcomes.
- Performed routine troubleshooting and network monitoring.
- Managed user permissions and roles within the Learning Management System.
- Conducted periodic reviews of existing courses and content on the LMS platform.
- Worked independently while coordinating project work and support functions with other team members.
- Created and maintained user accounts in the Learning Management System for new users.
- Tested new versions of software prior to deployment onto production systems.
- Researched new features and functionality that can be implemented into the LMS system.
- Monitored usage statistics, such as course completion rates and time spent in courses, to identify areas of improvement.
- Facilitated communication between departments to promote collaboration.
- Developed strategies to promote team building and collaboration.
Education Coordinator
Health First Inc.
12.2010 - 03.2016
- Ensured adherence to financial constraints while maintaining continuing education standards.
- Analyzed performance metrics to enhance training outcomes.
- Researched curriculum options, sourced vendors, and negotiated supply plans.
- Determined allocations of funds for staff, equipment and authorized purchases.
- Established partnerships with local businesses or organizations that could provide resources or expertise beneficial to the learning and development of employees.
- Planned and developed educational programs, courses, workshops and other learning activities.
- Managed large-scale professional development activities, including CME seminars.
Education
Doctorate - Strategic Leadership
Southeastern University
Lakeland, FL01.2027
MBA - Business Administration
Southeastern University
Lakeland, FL01.2023
Bachelor of Applied Science - Organizational Management
Eastern Florida State College
Cocoa, FL01.2021
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL01.2016
Associate in Arts - General Studies
Eastern Florida State College
Cocoa, FL01.2012
Skills
- Leadership Development
- Team leadership skills
- Transformative leadership
- Strategic Planning
- Mentorship Skills
- Goal planning
- Problem-solving
- Data management
- Learning Management System Administration
- Curriculum Design Expertise
- Strategic Learning Design
- Change management principles
- Instructional Design (ADDIE, SAM, Agile)
- Project Management Expertise
- Change Management
- Stakeholder Engagement
- Vendor Management
- Regulatory Compliance Training
- Business Development
- Data Analytics & Performance Reporting
- Workforce Retention Initiatives
- Process Optimization
- Workflow Optimization Specialist
- SCORM Compliance Expertise
- Articulate 360
- TechSmith Apps
- Atlassian Apps
- Microsoft O365
- ServiceNow
- UKG
- Ivanti
- SharePoint
- Captivate
- Loom
- HealthStream
- Intellum
- PeopleSoft
- Workday
References
References available upon request.
Timeline
Learning Specialist Consultant
Nelson Connects
12.2024 - Current
Learning and Development Consultant
Nelson Connects
05.2023 - 07.2024
LMS Administrator / Instructional Designer
Axia Women's Health
01.2022 - 03.2025
Administrative Director
TD Machinery Services
08.2017 - Current
LMS Administrator / Instructional Designer
Health First Inc.
03.2016 - 12.2021
Education Coordinator
Health First Inc.
12.2010 - 03.2016
Vice President & Key Accounts Manager
GTC Consulting Inc.
08.2010 - Current
Doctorate - Strategic Leadership
Southeastern University
MBA - Business Administration
Southeastern University
Bachelor of Applied Science - Organizational Management
Eastern Florida State College
Bachelor of Science - Psychology
University of Central Florida
Associate in Arts - General Studies
Eastern Florida State College
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