LISA TORRES
Elizabeth
Summary
Professional event coordination specialist with proven track record in planning, organizing, and executing successful events. Skilled in vendor management, budget oversight, and logistics. Strong focus on team collaboration and delivering tangible results. Known for adaptability and reliability in high-pressure and changing environments.
Overview
10
10
years of professional experience
Work History
Clerk
Northwell Health Hospital
Staten Island, NY
02.2025 - Current
- Managed daily clerical tasks, ensuring accuracy and timeliness in document processing.
- Organized files and maintained record-keeping systems for efficient access and retrieval.
- Assisted in scheduling appointments and coordinating meetings, optimizing time management.
- Processed incoming correspondence, prioritizing important communications for prompt response.
- Trained new clerks on office procedures and software applications to ensure compliance with standards.
Event Coordinator
American Dream ERC
12.2023 - Current
- Developed event concepts and themes, enhancing attendee engagement through innovative design elements.
- Managed budgets effectively, negotiating contracts to optimize resources while maintaining quality standards.
- Oversaw on-site event operations, troubleshooting issues promptly to ensure participant satisfaction.
- Trained and mentored junior staff in best practices for event planning and execution methodologies.
- Managed event logistics and operations.
Freelance Event Planner | Owner
Sprinkle of Color
12.2019 - Current
- Designed and executed diverse event concepts tailored to client objectives and preferences.
- Managed vendor relationships to secure quality services and negotiate competitive rates.
- Streamlined budgeting processes, optimizing resource allocation for maximum impact.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
Retention Specialist
Altice USA
03.2019 - 11.2023
- Analyzed customer feedback to identify retention trends and improve service delivery.
- Developed personalized communication strategies to enhance customer engagement and loyalty.
- Trained new staff on best practices for customer interaction and problem resolution.
- Analyzed retention data to identify trends and inform strategic initiatives.
Medical Transcriber/Medical Assistant
Union County Pediatrics Group
10.2015 - 12.2018
- Transcribed medical reports with precision and attention to detail, ensuring accuracy in patient records.
- Collaborated with healthcare providers to clarify terminology and enhance documentation quality.
- Maintained strict confidentiality with sensitive patient information, adhering to HIPAA regulations and guidelines.
- Contributed to improved patient care by providing high-quality transcriptions that facilitated prompt diagnoses and treatments.
Education
A.A. - Liberal Arts
Union County College
Cranford, NJ12.2021
Skills
- Fluency in Spanish and English
- Communication
- Collaboration
- Documentation
- Organizational Skills
- Interpersonal Skills
- Time Management
- Problem-Solving
- Critical Thinking
- Telephone etiquette
- Customer satisfaction
- Cash management
- Administrative support
- Bookkeeping
- Meeting coordination
Languages
Spanish
Native or Bilingual
Timeline
Clerk
Northwell Health Hospital
02.2025 - Current
Event Coordinator
American Dream ERC
12.2023 - Current
Freelance Event Planner | Owner
Sprinkle of Color
12.2019 - Current
Retention Specialist
Altice USA
03.2019 - 11.2023
Medical Transcriber/Medical Assistant
Union County Pediatrics Group
10.2015 - 12.2018
A.A. - Liberal Arts
Union County College