Lisa Towle

• Prioritized and organized transcription workflow to efficiently accomplish service goals. without compromising quality.
• Proofread and edited transcribed documents to ensure accuracy and clarity.
• Utilized specialized software to transcribe audio recordings into written documents with a high degree of accuracy and speed.
• Organized digital files for easy access, retrieval, and archiving.
• Researched unfamiliar terms and jargon to ensure accurate representation in transcriptions.

Note: This pertains to part-time positions held with SAU #9 - Conway as a Recording Secretary from June 2017 to August 2024, and the Town of Conway - Budget Committee as a Recording Secretary from December 2016 to 2023.

• Prepared and maintained confidential case files with precision and adherence to protocols.
• Greeted courthouse visitors, provided directions, and addressed inquiries regarding court services.
• Worked successfully with a diverse group of coworkers to accomplish goals and address issues.
• Verified accuracy of case documents prior to submission, ensuring compliance with court standards.
• Processed document requests from the public while maintaining excellent customer service by various communication channels.
• Tracked cases and managed both electronic and physical records, including filing new cases and closing completed ones.
• Utilized court management software to oversee daily dockets, track case progress, and generate necessary reports.
• Monitored court proceedings to uphold order and recorded minutes for official documentation.
• Coordinated scheduling with judges, attorneys, and law enforcement for efficient court session planning.