Lisa Turner
Groton,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
DMO So2
Cornell Dining
Ithaca, NY
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong attention to detail while inspecting cleaned items for quality assurance purposes prior to storage or reuse.
- Enhanced dish cleanliness by efficiently operating and maintaining the dish machine.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff.
- Inspected dishwashing equipment and reported issues to supervisor.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
- Washed equipment, surfaces, and other areas and applied sanitizing chemicals.
- Flexibility to the needs of the Dining Hall.
Dishwasher
STAFKINGS
Ithaca, NY
01.2023 - 04.2023
- Followed supervisor instructions to complete tasks on time.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Increased machine efficiency by scraping and pre-washing dishes.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning tasks assigned.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of kitchen staff.
Digital Shopper
Walmart
Cortland, NY
10.2020 - 12.2022
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Re-Entered orders for drivers to pick up.
- Called customers if they weren't there to pick up orders to see if needed to reschedule another time or if they wanted the order.
- Re-shops were done at the end of the night on canceled orders/items returned after reviewing orders with customers.
- Cleaning all the equipment used for the day making sure, ready for the following day.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Answered multiple calls regarding customer orders.
Awake Overnight Residential Counselor
William George Agency
Freeville, NY
12.2012 - 09.2020
- Ensured stringent compliance with facility policies and procedures while performing all nightly duties diligently.
- Addressed behavioral issues diplomatically but firmly, employing de-escalation strategies as needed to maintain a peaceful environment.
- Developed rapport with clients, establishing trust and strong communication channels for better outcomes.
- Documented nightly observations accurately, contributing valuable information for improved case management decisions.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Made calls to Nurse/Support/Cottage Manager /Director as needed on behalf of the residents.
- Transported to Breakfast/School in timely manner.
Education
High School Diploma -
Candor Jr. Sr. High School
Candor, NY06.1987
Skills
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Active Listening
Timeline
DMO So2
Cornell Dining
05.2023 - Current
Dishwasher
STAFKINGS
01.2023 - 04.2023
Digital Shopper
Walmart
10.2020 - 12.2022
Awake Overnight Residential Counselor
William George Agency
12.2012 - 09.2020
High School Diploma -
Candor Jr. Sr. High School