Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Turner

Groton,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

DMO So2

Cornell Dining
05.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated strong attention to detail while inspecting cleaned items for quality assurance purposes prior to storage or reuse.
  • Enhanced dish cleanliness by efficiently operating and maintaining the dish machine.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
  • Washed equipment, surfaces, and other areas and applied sanitizing chemicals.
  • Flexibility to the needs of the Dining Hall.

Dishwasher

STAFKINGS
01.2023 - 04.2023
  • Followed supervisor instructions to complete tasks on time.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning tasks assigned.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of kitchen staff.

Digital Shopper

Walmart
10.2020 - 12.2022
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Developed professional relationships with customers to establish repeat business and increase trust.
  • Re-Entered orders for drivers to pick up.
  • Called customers if they weren't there to pick up orders to see if needed to reschedule another time or if they wanted the order.
  • Re-shops were done at the end of the night on canceled orders/items returned after reviewing orders with customers.
  • Cleaning all the equipment used for the day making sure, ready for the following day.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Answered multiple calls regarding customer orders.

Awake Overnight Residential Counselor

William George Agency
12.2012 - 09.2020
  • Ensured stringent compliance with facility policies and procedures while performing all nightly duties diligently.
  • Addressed behavioral issues diplomatically but firmly, employing de-escalation strategies as needed to maintain a peaceful environment.
  • Developed rapport with clients, establishing trust and strong communication channels for better outcomes.
  • Documented nightly observations accurately, contributing valuable information for improved case management decisions.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Made calls to Nurse/Support/Cottage Manager /Director as needed on behalf of the residents.
  • Transported to Breakfast/School in timely manner.

Education

High School Diploma -

Candor Jr. Sr. High School
Candor, NY
06.1987

Skills

  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities
  • Active Listening

Timeline

DMO So2

Cornell Dining
05.2023 - Current

Dishwasher

STAFKINGS
01.2023 - 04.2023

Digital Shopper

Walmart
10.2020 - 12.2022

Awake Overnight Residential Counselor

William George Agency
12.2012 - 09.2020

High School Diploma -

Candor Jr. Sr. High School

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Lisa Turner