Sunquest
Hi, I’m
Lisa Tyner-Pearson
Casper,WY
All that is gold does not glitter, not all those who wander are lost; the old that is strong does not wither, deep roots are not reached by the frost.
J.R.R. Tolkien
Summary
Seasoned Mental Health Technician with a robust background in patient safety management and crisis intervention, honed at Wyoming Behavioral Institute. Expert in laboratory procedures and specimen analysis, demonstrating a 100% commitment to maintaining patient well-being. Excels in therapeutic phlebotomy and trauma-informed care, blending technical prowess with compassionate, solution-focused patient support.
Overview
17
years of professional experience
1
Certification
Work History
Wyoming Behavioral Institute
Mental Health Technician
07.2023 - Current
Job overview
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Treated clients and families with respect and dignity.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
Banner Health Of Wyoming Medical Center
Clinical Laboratory Assistant III
10.2014 - 07.2023
Job overview
- Carried out tests to determine if infections are bacterial, viral or fungal.
- Prepared and maintained accurate blood bank databases for easy retrieval of transfusion information.
- Represented test data in graphs and charts and maintained patient confidence by keeping test information confidential.
- Conducted manual and automated tests in alignment with specifications and regulations for results reporting.
- Completed laboratory operations reports and submitted to public health departments and other healthcare authorities.
- Contributed to operational quality and efficiency via instrument calibration, application of quality controls and implementation of maintenance functions.
- Phlebotomy draws during morning batch, timed draws, and stats
- Therapeutic Phlebotomy
- Medical Data Entry for billing and doctor offices
Biolife
Plasma Center Technician
04.2013 - 01.2015
Job overview
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Obtained blood specimens by performing venipunctures and finger sticks several times per day.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Gamma HealthCare
Phlebotomist/Specimen Processor
07.2010 - 02.2013
Job overview
- Set up, maintained and verified sterility of lab equipment and tools.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Analyzed experiment and test results to validate adherence to standards and specifications.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
- Assisted with safe transfusions by conducting tests and completing blood counts.
- Assisted pathology team with skilled analyses by preparing tissue samples.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Walmart
Deli/Frozen and Dairy Associate
09.2008 - 07.2010
Job overview
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Sears
Jewelry/Retail Sales Associate
06.2007 - 09.2008
Job overview
- Greeted customers, helped locate merchandise and suggested suitable options.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Completed store opening and closing procedures as per company guidelines.
- Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
Education
HighschoolPoplar Bluff, MO
High School Diploma
05.2017
Skills
- Specimen Handling
- Laboratory Procedures
- Specimen Analysis
- File Documents
- Technical Troubleshooting
- Therapeutic Phlebotomy
- Laboratory Equipment Handling
- Administrative Support
- Clinical Documentation
- Records Maintenance
- Patient Safety Management
- Behavior Management
- Crisis Intervention
- Trauma-Informed Care
- Mental Health First Aid
- De-escalation Techniques
- Group Facilitation
- HIPAA Requirements
Certification
- Certified Phlebotomist, ASCP
- American Heart Association CPR
- American Heart Association First Aid
- Certified Nurses Assistant
- Certified Trauma Informed Care
- Certified Verbal De-escalation
- Certified Handle With Care
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Documented and resolved inaccurate lab tests which led to accurate lab results for testing the specialist needed.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Cerner
Star System
Microsoft
Google systems
Timeline
Mental Health Technician
Wyoming Behavioral Institute
07.2023 - Current
Clinical Laboratory Assistant III
Banner Health Of Wyoming Medical Center
10.2014 - 07.2023
Plasma Center Technician
Biolife
04.2013 - 01.2015
Phlebotomist/Specimen Processor
Gamma HealthCare
07.2010 - 02.2013
Deli/Frozen and Dairy Associate
Walmart
09.2008 - 07.2010
Jewelry/Retail Sales Associate
Sears
06.2007 - 09.2008
Highschool
High School Diploma
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