Lisa Ulibarri Hatlen, LPC, LPCC, NCC
Gilbert,AZ
Summary
Problem-solving Clinical Director qualified to manage policies and regulations, perform client care and further motivate talented clinical staff. Enthusiastic professional with background affecting positive client outcomes, finding creative solutions to administrative issues and interacting with diverse personalities and cultures.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Director
Soba Mesa
Mesa, Arizona
12.2014 - Current
- Interview, hire, onboard, train, develop, complete performance reviews, and oversee workloads and productivity with clinical team that consists of intake staff, group facilitators, case managers, and state licensed therapists
- Individual and group supervisions with clinical staff to ensure clinical staff feels supportive as well as clients feel therapy is progressing
- Oversee clinical program for detox, inpatient, PHP, and IOP programs. Also work with other programs, such as EAP programs, state crisis facilities, Veteran's Department, and private insurances. Audit cases and documentation to ensure policies and state statutes are being followed
- Assist and work with therapists and clients regarding crisis situations and issues (substance abuse, mental health, trauma, grief and loss, family issues, etc…)
- Work with administration management, medical staff, and operation staff for continuum of care for clients
- Evaluate and improve quality of behavioral health care and services for program and for clients
- Develop and facilitate trainings for clinical staff and program staff
- Provide individual, crisis, and EMDR Therapy to clients as needed
Therapist
Wassaja Family Services Fort McDowell Yavapai Nation
Fort McDowell, Arizona
05.2006 - 12.2014
- Provided therapy to elders, adults, adolescents, children, families, couples, groups, and individuals struggling with mental health, substance abuse, domestic violence, trauma, crisis intervention, grief and loss, and/or medical issues
- Facilitate mental health, domestic violence, and substance abuse groups with adults and adolescents
- Responsible for implementing new crisis protocols for police and first responders, developed group curriculums, treatment plans, progress notes, monthly reports, probation reports, court reports, assessments, screenings, ASAM, PTSD checklist, and discharge planning and summaries
- Responsible for case management/social worker functions: placement of clients, connecting clients with community resources in county and state, assist clients with transition from facilities to home, and policy and procedures development
- Coordinated with EAP programs, commercial insurance and Medicaid system to identify covered services that correspond with identified needs
- Completed monthly reviews with integrated care team, including physician, psychiatrist, nurse, and pharmacist in order to identify progress and treatment recommendations
- Administrative functions included: developing comprehensive Biopsychosocial assessment, agency brochures, resource guide brochures, stress management brochures, child abuse brochures, crisis numbers cards, domestic violence and safety plan brochures
- Assisted with quality management activities, and communicating with courts, prosecutors, probation officers, police officers, CPS workers, and foster care workers, in order to maintain of coordination of care
- Also provided monthly presentations on mental health issues to community, elderly, and Council.
- Acted as department representative for performance improvement committee, Drug Court, Family Court, Substance Abuse Community Group, and Domestic Violence Team
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans
Education
Master of Counseling -
Arizona State University
Tempe, AZ12.2003
Bachelor of Arts - Psychology And Family Studies
University of New Mexico
Albuquerque, NM12.1998
Skills
- Employee Recruitment and Hiring
- Employee Performance Evaluations
- Clinical Personnel Support
- Clinical Supervision
- Employee Training Program
- Team Meeting Management
- Managing Client Cases
- Policy and Program Development
- Policies and Procedures Implementation
- Clinical Quality Program Standards
- Regulatory and Statutory Compliance
- Quality Improvement
- Patient Health Information
- Creative Thinking
Certification
Licensed Professional Counselor in Arizona / AZBBHE Clinical Supervisor / Clinical Mental Health Counselor in New Mexico / National Certified Counselor
Timeline
Clinical Director
Soba Mesa
12.2014 - Current
Therapist
Wassaja Family Services Fort McDowell Yavapai Nation
05.2006 - 12.2014
Master of Counseling -
Arizona State University
Bachelor of Arts - Psychology And Family Studies
University of New Mexico
Licensed Professional Counselor in Arizona / AZBBHE Clinical Supervisor / Clinical Mental Health Counselor in New Mexico / National Certified Counselor
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