LISA URAEUS

I have provided excellent customer service for over 33 years. Assisted with the various window transactions including sale of stamps money orders and packaging supplies. Compare and discuss the best option to meet the needs of the customer when mailing packages. At the location I spent the bulk of my career specializing in acceptance and execution of passport applications which allowed me to perfect my interpersonal skills with my coworkers and the public. I was responsible for counting and securing the money and the stamp stock. I concluded daily paperwork as well as counting the clerks cash drawer’s. Monitored and directed work of subordinate clerks. Organized inventory and coordinated movement between receiving, storage and shipping to facilitate operations. Kept abreast of new developments within the industry such as changes in shipping methods or procedures. Placed mail into appropriate PO boxes. Utilized hand-trucks, pallet jacks and dollies for material handling purposes. Made frequent adjustments to work plans to accommodate changing priorities. Answered inquiries from customers regarding delivery status or product availability. Complied with safety regulations in the workplace as well as applicable laws regarding transportation of hazardous materials.